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Almási, B., Bolch, G. & Sztrik, J. Heterogeneous Finite-Source Retrial Queues. Journal of Mathematical Sciences 121, 2590–2596 (2004). https://doi.org/10.1023/B:JOTH.0000027024.37864.22
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DOI: https://doi.org/10.1023/B:JOTH.0000027024.37864.22