Abstract
There can be no doubt that contemporary developments in information technology, including information systems developments, have changed business and organizational practices in many ways. For example, the world's financial systems are so closely coupled that that a small decrease in interest rates in the United States may cause a disproportionately large rise in stock market values in South East Asia. The information revolution has created entirely new ways of marketing, such that we now see very changed relationships between producers, distributors and customers. It has also led to changes in the way in which organizations are managed, the way in which they are structured, and the way in which they deal with their products and services. In particular, it creates a number of opportunities and challenges that affect the way in which data is converted into information and then into knowledge. It poses many opportunities for management of the environment for these transfers, such as to enhance the productivity of individuals and organizations. This paper discuses interactions and intersections between organizations, information technology and information systems, and the ways in which the creative use of information systems changes organizational environments.
References
Albert S, Bradley K. Managing Knowledge: Experts, Agencies, and Organizations. Cambridge UK: Cambridge University Press, 1997.
Argyris C, Schön A. Organizational Learning II: Theory, Method, and Practice. Reading MA: Addison Wesley, 1996.
Argyris C, Schön A. Organizational Learning: A Theory of Action Perspective Practice. Reading MA: Addison Wesley, 1976.
Alberts DS, Papp DS, eds. The Information Age: An Anthology of Its Impacts and Consequences. National Defense Washington DC: University Press, 1997.
Allee V. The Knowledge Evolution: Expanding Organizational Intelligence. Boston: Butterworth-Heinemann, 1997.
Anderson M. Imposters in the Temple. Stanford University, Stanford CA: Hoover Institution Press, 1996.
Andrews W. Agent makers expand into push in effort to deliver increasingly relevant information to users. WebWeek, 1997;3(14):1.
Arguilla J, Rondfeldt D. In Athenars Camp: Preparing for Conflict in the Infonnation Age. Santa Monica CA: RAND, 1997.
Arthur WB. Increasing Returns Path Dependence in the Economy. Ann Arbor MI: University of Michigan Press, 1994.
Arthur WB. Durlauf, SN, Lane, DA, eds. The Economy as an Evolving ComplexSystem II, Reading MA: Addison Wesley, 1997.
Axelrod Rt. The Complexity of Cooperation: Agent Based Models of Competition and Collaboration. Princeton, NJ: Princeton University Press, 1997.
Bean AS, Russo MJ, Whiteley WBR. Benchmarking your R&D Results from TRI/CIMS Annual R&D Survey for FY '96. Research Technology Management, 1998;41(1):21–35.
Brooking A. Intellectual Capital: Core Asset for the Third Millennium Enterprise. London UK: International Business Press, 1996.
Brynjolfsson E, Yang S. Information Technology and Productivity:A Review of the Literature, in Advances in Computers (M. Yovitz, ed.), Academic Press, 1996;43:179–214.
Burke J. The pinball effect: How Renaissance water gardens made the carburetor possible and other journeys through knowledge. Boston: Little, Brown, 1996.
Casti JL. Would-be Worlds How Simulation is Changing the Frontiers of Science. New York: John Wiley, 1997.
Casti J, Karkquist, AK. eds. Boundaries and Barriers: On the Limits to Scientific Knowledge. Reading MA: Addison Wesley, 1996.
Chawla S, Renesch J. eds. Learning Organizations. Developing Cultures for Tomorrows Workplace. Portland OR: Productivity Press, 1995.
Choo CW. The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions. New York: Oxford University Press, 1998.
Cohen NID, Sproull LS. eds. Organizational Learning. Beverly Hills CA: Sage Publications, 1996.
Coveney P, Highfield R. Frontiers of Complexity: The Search for Order in a Chaotic World. New York: Fawcett, Columbine, 1995.
Cooper R, Kaplan PS. The Design of Cost Management Systems. Englewood Cliffs NJ: Prentice Hall Inc., 1991.
Davenport TH. Information Ecology. New York: Oxford University Press, 1997.
Davenport TH, Prusak L. Working Knowledge: How Organizations Manage What They Know. Boston MA: Harvard Business School Press, 1998.
Davis S, Meyer C. Blur: The Speed of Change in the Connected Economy. Reading MA: Addison Wesley, 1998.
Dertouzos N. What Will Be: How the New World of Information Will Change our Lives. New York: Harper Collins, 1997.
Drucker PF. Toward the new organization. Leader to Leader, winter 1997;3:6S.
Dyson E. Release 2.0: A Design for Living in the Digital Age. New York: Broadway Books, 1997.
Hope J, Hope T. Competing in the Third Wave: The Ten Key Management issues of the Information Age. Boston MA: Harvard Business School Press, 1997.
Edvinsson L, Malone NS. Intellectual Capital: Realizing your Companys True Value by Finding Its Hidden Brainpower. New York: Harper Collins, 1997.
Elliott S. ed. Using Information Technology to Support Knowledge Management. Houston, Texas: American Productivity & Quality Center, 1997.
Epstein JN. Nonlinear Dynamics, Mathematical Biology, and Social Science. Reading MA: Addison-Wesley, 1997.
Evans FIR, Wurster TS. Strategy and the new economics of information. Harvard Business Review, 1997;71–82.
Harris DH. ed. Organizational Linkages: Understanding the Productivity Paradox. Washington, DC: National Academy Press, 1994.
Holland JH. Emergence: From Chaos to Order. Reading MA: Addison Wesley, 1998.
Holland JL, Holyoak KJ, Nisbett RE, Thagard, PR. eds. Induction: Process of Inference, Learning, and Discovery. Cambridge MA: MIT Press, 1989.
Hope J, Hope T. Competing in the Third Wave: The Ten Key Management Issues of the Information Age. Boston MA: Harvard Business School Press, 1997.
Kaplan ILS, Cooper R. Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance, Harvard Business School Press, 1998.
Kaplan RS, Norton DP. The Balanced Scorecard: Translating Strategy into Action. Boston MA: Harvard Business School Press, 1996.
Kaplan RS. ed. Measures for Manufacturing Excellence. Boston MA: Harvard Business School Press, 1990.
Katz R. ed. The Human Side of Managing Technological Innovation. New York: Oxford University Press, 1997.
Kaufman S. At Home in The Universe: The Search for the Laws of Self-Organization and Complexity. New York: Oxford University Press, 1995.
Kelly K, Wolf G. Push! Kiss Your Browser Goodbye: The Radical Future of Media Beyond the Web, Wired, 1996;3(3).
Kelly K. New Rules for the New Economy. New York: Viking Press, 1998.
Kennedy D. Academic Duty. Cambridge MA: Harvard University Press, 1997.
Klein DA. The Strategic Management of Intellectual Capital. Boston: Butterworth-Heineman, 1998. R. Kleiner A. The Age of Heretics: Heroes, Outlaws, and the Forerunners of Corporate. Change, New York: Doubleday, 1996.
Kling R. ed. Computerization and Controversy: Value Conflicts and Social Choices. San Diego CA: Academic Press, 1996.
Larson E. The current and future operating environment and the range of ASP missions/applications, Presentation to Operational Context Panel, U.S. Air Force Scientific Advisory Board, June, 1997.
Liebowitz J, Wilcox LC. eds. Knowledge Management and Its Integrative Elements. Boca Raton FL: CRC Press, 1997.
Lowe FA, Warren JL, Moran SR. Discovering; Industrial Ecology: An Executive Brief in; and Sourcebook. Columbus OH: Battelle Press, 1997
Maes P. Agents That Reduce Work and Information Overload. Communications of the ACM, 1994;37(3).
Mason RO, Mason FM, Culnan MJ. Ethics of Information Management. Thousand Oaks CA: Sage, 1995.
Martin J. Cybercorp: The New Business Revolution. New York: AIVIACOM, 1996.
Matheson Fl, Matheson J. The Smart Organization: Creating Value Through Strategic R. Boston: Harvard Business School Press, 1998.
Mazarr M. The Five Paradoxes: Business Competition on the Knowledge Era. Washington, DC: Center for Strategic and International Studies, 1997.
McGee J. Prusak, Managing Information Strategically. New York: John Wiley and Sons, 1993.
McMaster MD. The Intelligence Advantage: Organizing for Complexity. Boston: Butterworth-Heinnemann, 1995.
Merry U. Coping with Uncertainty: Insights from the New Sciences of Chaos, Self-Organization, and Complexity. Westport CT: Praeger Publishers, 1995.
Mintzberg H, Ahlstrand B, Lampel, J. Strategy Safari: A Guided Tour Through the Wilds of Strategic Management. New York: Free Press, 1998.
Moingeon B, Edmonson A. eds. Organizational Learning and Competitive Advantage. Beverly Hills CA: Sage Publishers, 1996.
Myers PS. Knowledge Management and Organizational Design. Boston: Butterworth-Heinnemann, 1997.
Nonaka I. A Dynamical Theory of Organizational Knowledge Creation, Organizational Science, 1998;5(1):14–37.
Nonaka I, Takeuchi H. Oxford, New York: The Knowledge Creating Company, 1995.
Pool R. Beyond Engineering: How Society Shapes Technology, Oxford University Press, 1997.
Prusak L. ed. Knowledge in Organizations: Resources for the Knowledge-Based Economy. Boston: Butterworth-Heinnemann, 1995.
Quinn JB, Baruch JJ, Zien KA. Innovation Explosion: Using Intellect and Software to Revolutionize Growth Strategies. New York: Pree Press, 1997.
Rasmussen J, Pejtersen A, Goodstein LG. Cognitive Systems Engineering. New York: John Wiley and Sons, Inc., 1994.
Roos J, Roos G, Edvinsson L, Dragonetti NC. Intellectual Capital: Navigating in the New Business Landscape. New York: University Press, 1993.
Rouse WB. Design for Success: A Human-Centered Approach to Designing Successful Products and Systems. New York: John Wiley and Sons, 1991.
Rouse WB. Human-Centered Design of Information Systems. In JN Wesley-Tanaskovic, J. Tocatlian, KH Roberts eds., Expanding Access to Science and Technology: The Role of Information Technology. Tokyo: United Nations University Press, 1994, p. 214–223.
Rouse WB. Real Estate in a Virtual World. Competitive Edge!, 1997a, p. 72.
Rouse WB. Connectivity, Creativity, and Chaos: Challenges of Loosely-Structured organizations. Proceedings of the 1997 International Conference on Systems, Man, and Cybernetics, Orlando, Florida, October 12–15, 1997b.
Rouse WB, Thomas BS, Doff KR. Knowledge maps for knowledge mining: Application to R&D/technology management. IEEE Transactions on Systems, Man, and Cybernetics, 1998;23(3).
Rouse WB. Seven Challenges: What Keeps Managers Awake at Night? Information, Knowledge, and Systems Management, 1999;1(1).
Ruggles HL. ed. Knowledge Management Tools, Boston: Butterworth Heinnemann, 1997.
Sage AP. Decision Support Systems Engineering, New York: John Wiley and Sons, 1991.
Sage AP. Systems Engineering, New York: John Wiley and Sons, 1992.
Sage AP. Systems Management for Information Technology and Software Engineering. New York: John Wiley and Sons, 1995.
Sage AP. Towards A Systems Ecology, IEEE Computer, 1998;(31)2:107–110.
Sage AP, Lynch CL. Systems Integration and Architecting: An Overview of Principles, Practices, and Perspectives, Systems Engineering, 1998;1(3):175–227.
Sage AP, Rouse WB. eds. Handbook of Systems Engineering and Management. New York: John Wiley and Sons, 1999.
Schaller RR. Moore' Law: Past, present, and future. IEEE Spectrum, 1997;34(6):52–59.
Senge PM. The fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday, 1990.
Shapiro C, Varian, H.R, Information Rules: A Strategic Guide to the Network Economy. Boston MA: Harvard Business School Press, 1998.
Shenk FL. Data Smog: Surviving the Info Glut, Technology Review, 1997:18–15.
Stacey RD. Complexity and Creativity in Organizations, San Francisco: Berrett-Koehler Publishers, 1995.
Stewart TA. Intellectual Capital: The New Wealth of Organizations. New York: Currency Doubleday, 1997.
Sveiby KE. The New Organizational Wealth: Managing; and Measuring Knowledge Based Assets. San Francisco CA: Berrett-Koehler Publishers, 1997.
Tapscott D. Growing up Digital: The Rise of the Net Generation. New York: McGraw Hill, 1993.
Tapscott P, Caston A. Paradigm Shift: The New Promise of Information Technology New York: McGraw Hill, 1993.
Ulrich D. “lntellectual Capital Competence X Commitment,” Sloan Management Review 1998;(39)2:15–26.
Ven der Ryn S, Cowan S. Ecological Design. Washington DC: Island Press, 1996.
Wulf WA. “The Urgency of Engineering Education Reform,” The Bridge, 1998;28(1):4–8.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Sage, A.P., Rouse, W.B. Information Systems Frontiers in Knowledge Management. Information Systems Frontiers 1, 205–219 (1999). https://doi.org/10.1023/A:1010046210832
Issue Date:
DOI: https://doi.org/10.1023/A:1010046210832