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Information Processing & Management
Volume 44, Issue 2, March 2008, Pages 437-462
Evaluating Exploratory Search Systems; Digital Libraries in the Context of Users’ Broader Activities
 
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doi:10.1016/j.ipm.2007.08.002    How to Cite or Link Using DOI (Opens New Window)
Copyright © 2007 Elsevier Ltd All rights reserved.

Contextual factors affecting the utility of surrogates within exploratory search

Ian RuthvenCorresponding Author Contact Information, a, E-mail The Corresponding Author, Mark Bailliea, Leif Azzopardia, Ralf Bieriga, Emma Nicola, Simon Sweeneya and Murat Yacikia

aUniversity of Strathclyde, Department of Computer and Information Sciences, 26 Richmond Street, Glasgow G1 1XH, United Kingdom

Received 21 December 2006; 
revised 9 August 2007; 
accepted 10 August 2007. 
Available online 19 September 2007.

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Abstract

In this paper we investigate how information surrogates might be useful in exploratory search and what information it is useful for a surrogate to contain. By comparing assessments based on artificially created information surrogates, we investigate the effect of the source of information, the quality of an information source and the date of information upon the assessment process. We also investigate how varying levels of topical knowledge, assessor confidence and prior expectation affect the assessment of information surrogates. We show that both types of contextual information affect how the information surrogates are judged and what actions are performed as a result of the surrogates.

Keywords: Surrogates; Exploratory search; Ciqa; Relevance assessment

Article Outline

1. Introduction
2. Related work
3. Complex interactive question answering (ciqa)
4. Variables under study
4.1. Assessor variables
4.2. Question variables
4.3. Answer variables
4.4. Summary of interaction forms
5. Individual variables
5.1. Assessor variables
5.2. Question variables
5.3. Answer variables
5.3.1. Quality of answer
5.3.2. Expectation of answer
5.3.3. Next action on answer
5.3.4. Summary
6. Results on contextual information in surrogates
6.1. Comparing answers with or without supporting evidence
6.2. Comparing recent against older answers
6.3. Comparing good against weak sources
6.4. Summary
7. Results on assessor and answers
7.1. Knowledge, answer quality and next actions
7.2. Confidence, answer quality and next actions
7.3. Prior expectation, answer quality and next actions
7.4. Summary
8. Discussion
9. Conclusion
Appendix. Appendix
References










Information Processing & Management
Volume 44, Issue 2, March 2008, Pages 437-462
Evaluating Exploratory Search Systems; Digital Libraries in the Context of Users’ Broader Activities
 
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