Copyright © 2006 Elsevier B.V. All rights reserved.
Exploring virtual team-working effectiveness in the construction sector
Received 7 August 2005;
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Abstract
In defining a virtual team-working solution as with any new organisational form, success relies not merely on the introduction and adoption of Information and Communication Technologies (ICTs), but also on critically analysing the underlying social and organisational aspects. The paper investigates the effectiveness of virtual teams, and any other suitable form of virtual collaboration, in the Construction sector and explores the factors that influence their successful adoption. The positivist strand adopted in the research emphasises a particular approach that promotes software application hosting through a dedicated application service provider, as opposed to the traditional software-licensing model. The research identifies important socio-organisational challenges inherent to the project-based nature of Construction, including issues related to technology adoption, team identification, trust, and motivation. Action research techniques have been employed to conduct the research involving two Small and Medium-Sized Enterprises (SME) from France and Finland.
Keywords: Virtual team; Virtual enterprise; Web-services; Socio-organisational issues; Virtual project management; Construction industry
Article Outline
- 1. Introduction
- 2. Related work
- 2.1. Virtual teams and related concepts
- 2.2. Collaborative systems
- 2.3. Technology adoption and diffusion
- 3. Methodology
- 4. Data collection
- 4.1. Instrument 1: process description template
- 4.2. Instrument 2: questionnaire
- 4.3. Instrument 3: interviews
- 5. Reporting on current practices and perceived limitations
- 6. The proposed OSMOS approach
- 7. The generic virtual enterprise reference model
- 8. Concept validation
- 9. Discussion
- 10. Conclusion
- Acknowledgements
- References







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