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Interacting with Computers
Volume 19, Issue 1, January 2007, Pages 96-112
Moving Face-to-Face communication to Web-based systems
 
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doi:10.1016/j.intcom.2006.07.002    How to Cite or Link Using DOI (Opens New Window)
Copyright © 2006 Elsevier B.V. All rights reserved.

Exploring virtual team-working effectiveness in the construction sector

Yacine RezguiCorresponding Author Contact Information, a, E-mail The Corresponding Author, E-mail The Corresponding Author

aInformatics Research Institute, University of Salford, Maxwell 5th Floor, The Crescent, M5 4WT Salford, UK

Received 7 August 2005; 
revised 11 June 2006; 
accepted 8 July 2006. 
Available online 28 August 2006.

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Abstract

In defining a virtual team-working solution as with any new organisational form, success relies not merely on the introduction and adoption of Information and Communication Technologies (ICTs), but also on critically analysing the underlying social and organisational aspects. The paper investigates the effectiveness of virtual teams, and any other suitable form of virtual collaboration, in the Construction sector and explores the factors that influence their successful adoption. The positivist strand adopted in the research emphasises a particular approach that promotes software application hosting through a dedicated application service provider, as opposed to the traditional software-licensing model. The research identifies important socio-organisational challenges inherent to the project-based nature of Construction, including issues related to technology adoption, team identification, trust, and motivation. Action research techniques have been employed to conduct the research involving two Small and Medium-Sized Enterprises (SME) from France and Finland.

Keywords: Virtual team; Virtual enterprise; Web-services; Socio-organisational issues; Virtual project management; Construction industry

Article Outline

1. Introduction
2. Related work
2.1. Virtual teams and related concepts
2.2. Collaborative systems
2.3. Technology adoption and diffusion
3. Methodology
4. Data collection
4.1. Instrument 1: process description template
4.2. Instrument 2: questionnaire
4.3. Instrument 3: interviews
5. Reporting on current practices and perceived limitations
6. The proposed OSMOS approach
7. The generic virtual enterprise reference model
8. Concept validation
8.1. Field trial description
8.2. Field trial results
9. Discussion
10. Conclusion
Acknowledgements
References








Interacting with Computers
Volume 19, Issue 1, January 2007, Pages 96-112
Moving Face-to-Face communication to Web-based systems
 
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