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Interacting with Computers
Volume 17, Issue 5, September 2005, Pages 542-566
Social Impact of Emerging Technologies
 
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doi:10.1016/j.intcom.2005.03.005    How to Cite or Link Using DOI (Opens New Window)
Copyright © 2005 Elsevier B.V. All rights reserved.

Rendezvousing with location-aware devices: Enhancing social coordination

David DearmanCorresponding Author Contact Information, E-mail The Corresponding Author, Kirstie Hawkey and Kori M. Inkpen

Dalhousie University, Halifax, NS, Canada B3H 1W5

Available online 1 June 2005.

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Abstract

Emerging technologies such as location-awareness devices have the potential to significantly impact users' social coordination, particularly while rendezvousing. It is important that we explore how new technologies influence social behaviours and communication in order to realize their full potential. This paper presents a field study investigating the use of mobile location-aware devices for rendezvous activities. Participants took part in one of three mobile device conditions (a mobile phone, a location-aware handheld, or both a mobile phone and a location-aware handheld) and completed three rendezvousing scenarios. The results reveal key differences in communication patterns between the mediums, as well as the potential strengths and limitations of location-aware devices for social coordination. The paper concludes with a discussion of relevant design issues drawn from observations gathered during the field study.

Keywords: Location-aware computing; Mobile devices; Rendezvous; Field study

Article Outline

1. Related literature
1.1. Rendezvousing
1.2. Location-awareness
1.3. Augmentation of social activity
2. The rendezvous study
2.1. Study design
2.2. Participants
2.3. Technology conditions
2.3.1. Mobile phone
2.3.2. Location-aware handheld
2.3.3. Mobile phone and location-aware handheld computer
2.4. Wizard of Oz approach to location-awareness
2.5. Procedure
2.6. Rendezvous scenarios
2.6.1. Scenario 1: let's meet here
2.6.2. Scenario 2: why won't they respond?
2.6.3. Scenario 3: why are they late?
2.7. Data collection and analysis
2.7.1. Audio recording
2.7.2. Field notes
2.7.3. Data logging
2.7.4. Self-reported data
3. Results
3.1. Scenario 1: let's meet here
3.1.1. Condition 1: mobile phones
3.1.2. Condition 2: location-aware handheld
3.1.3. Condition 3: mobile phone and location-aware handheld
3.2. Scenario 2: why won't they respond?
3.2.1. Condition 1: Mobile phone
3.2.2. Condition 2: location-aware handhelds
3.2.3. Condition 3: mobile phone and location-aware handheld
3.3. Scenario 3: why are they late?
3.3.1. Condition 1: mobile phone
3.3.2. Condition 2: location-aware handheld
3.3.3. Condition 3: mobile phone and location-aware handheld
3.4. Participant comments
4. Discussion
4.1. Communication efficiency
4.2. Utilization of location-awareness information
4.3. Different information leads to different behaviours
4.4. Limitations of location-awareness information
4.5. Privacy concerns
5. Design implications
5.1. Encode additional information into the location-awareness representation
5.2. Provide multiple levels of detail for communication
5.3. Ease of monitoring
5.4. Managing privacy
6. Conclusions
References




Interacting with Computers
Volume 17, Issue 5, September 2005, Pages 542-566
Social Impact of Emerging Technologies
 
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