Copyright © 2005 Elsevier B.V. All rights reserved.
Assessing the effects of building social intelligence in a robotic interface for the home
Available online 13 May 2005.
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Abstract
This paper reports an exploration of the concept of social intelligence in the context of designing home dialogue systems for an Ambient Intelligence home. It describes a Wizard of Oz experiment involving a robotic interface capable of simulating several human social behaviours. Our results show that endowing a home dialogue system with some social intelligence will: (a) create a positive bias in the user's perception of technology in the home environment, (b) enhance user acceptance for the home dialogue system, and (c) trigger social behaviours by the user in relation to the home dialogue system.
Keywords: Ambient Intelligence; Social intelligence; Human-like
Article Outline
- 1. Introduction
- 2. Social intelligence
- 3. Robots versus on screen characters
- 4. The iCat
- 5. Measuring perceived social intelligence: the social behaviors questionnaire (SBQ)
- 5.1. Method
- 5.2. Design and procedure
- 5.3. Results
- 5.4. Selection of items for the SBQ
- 6. Experiment 2: home dialogue system
- 6.1. Method
- 6.1.1. Participants
- 6.1.2. Design
- 6.1.3. Tasks
- 6.1.4. Measures
- 6.1.5. Rating of own performance
- 6.1.6. Observations
- 6.2. Procedure
- 6.3. Results
- 6.3.1. Questionnaires
- 6.3.2. Interview
- 6.3.3. Observations
- 7. Discussion
- 8. Conclusion
- References







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