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Interacting with Computers
Volume 17, Issue 6, December 2005, Pages 736-772
HCI and the Older Population
 
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doi:10.1016/j.intcom.2005.01.005    How to Cite or Link Using DOI (Opens New Window)
Copyright © 2005 Elsevier B.V. All rights reserved.

Writing with speech recognition: The adaptation process of professional writers with and without dictating experience

Mariëlle LeijtenCorresponding Author Contact Information, E-mail The Corresponding Author and Luuk Van WaesE-mail The Corresponding Author

Faculty of Applied Economics, Department of Management Prinsstraat 13, University of Antwerp, B 2000 Antwerp, Belgium

Received 14 January 2004; 
revised 24 June 2004; 
accepted 29 January 2005. 
Available online 29 August 2005.

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Abstract

This paper describes the adaptation and writing process of writers who have started using speech recognition systems for writing business texts. The writers differ in their previous writing experience. They either have previous classical dictating experience or they are used to writing their texts with a word processor. To gather the process data for this study we chose complementary research methods. First the participants were asked to fill in a questionnaire and given instruction about the speech recognition system. Then they were observed five times using the speech recognition system during their day-to-day work. Finally, they also filled in a logging questionnaire after each task.

The quantitative analysis of the use of the writing mode shows that those participants who had no previous dictating experience, tend to use the voice input more extensively, both for formulating and reviewing. This result is confirmed in the more detailed case analysis. The other analyses in the case study—i.e. repair, revision, and pause analysis-refine the differences in the organization of the writing process between the writers, and show that the speech recognition mode seems to create a writing environment that is open for different writing profiles.

Keywords: Speech recognition; Writing processes; Dictating; Adaptation processes; Research method; Writing modes; Writing experience; Writing profiles

Article Outline

1. Introduction
2. Related research: writing processes
2.1. Speech recognition and writing
2.2. Research questions
3. Description of the research project
3.1. Participants
3.2. Design and procedure
3.3. Materials
3.4. Selection of data
4. Analysis
4.1. Categorization model
4.1.1. Writing modes
4.1.2. Repairs
4.1.2.1. Technical problems
4.1.2.1.1. Intention and outcome
4.1.2.1.2. Cause
4.1.2.1.3. Number of attempts
4.1.2.1.4. Writing mode
4.1.2.1.5. Level and remoteness of correction
4.1.2.1.6. Direction of correction
4.1.2.1.7. Absolute time and interval
4.1.2.2. Revisions
4.1.2.2.1. Writing mode
4.1.2.2.2. Level and remoteness of revision
4.1.2.2.3. Direction of revision
4.1.2.2.4. Absolute time and writing phase
4.1.3. Pauses
4.1.3.1. Duration of pauses
4.1.3.2. Number of pauses
4.1.3.3. Temporal location of pauses
4.2. Transcription model
5. Quantitative study: writing modes
6. Case study
6.1. Writing modes
6.2. Repairs
6.3. Revisions
6.4. Pauses
6.5. Transcriptions
7. Conclusions
8. Discussion and further research
Acknowledgements
Appendix: Original transcripts in Dutch
References















Interacting with Computers
Volume 17, Issue 6, December 2005, Pages 736-772
HCI and the Older Population
 
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