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Electronic Commerce Research and Applications
Volume 6, Issue 4, Winter 2007, Pages 399-412
Intelligent agents in e-services
 
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doi:10.1016/j.elerap.2006.11.006    
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Copyright © 2006 Elsevier B.V. All rights reserved.

Multi-domain collaborative exploration mechanisms for query expansion in an agent-based filtering frameworkstar, open

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Sahin Albayraka, E-mail The Corresponding Author and Dragan MilosevicCorresponding Author Contact Information, a, E-mail The Corresponding Author

aDAI-Labor, Technical University Berlin, Salzufer 12, 10587 Berlin, Germany


Received 7 June 2006; 
revised 19 November 2006; 
accepted 19 November 2006. 
Available online 21 December 2006.

Abstract

Novice users often do not have enough domain knowledge to create good queries for searching information on-line. To help alleviate the situation, exploration techniques have been used to increase the diversity of the search results so that not only those explicitly asked will be returned, but also those potentially relevant ones will be returned too. Most existing approaches, such as collaborative filtering, do not allow the level of exploration to be controlled. Consequently, the search results can be very different from what is expected. We propose an exploration strategy that performs intelligent query processing by first searching usable old queries, and then utilising them to adapt the current query, with the hope that the adapted query will be more relevant to the user’s areas of interest. We applied the proposed strategy to the implementation of a personal information assistant (PIA) set up for user evaluation for 3 months. The experimental results showed that the proposed exploration method outperformed collaborative filtering, and mutation and crossover methods by around 25% in terms of the elimination of off-topic results.

Keywords: Collaborative filtering; Information space exploration; Intelligent query processing; Multi-agent systems; Query adaptation; Recommendation systems

Article Outline

1. Introduction
2. Related work
2.1. Collaborative filtering
2.2. Skyline
2.3. Similarity versus diversity
2.4. Mutation and crossover
3. Problem description
4. Approach
4.1. Searching for similar queries
4.2. Using similar queries
4.3. Adapting an actual query
5. Implementation
6. Experimental results
6.1. Experimental setup
6.2. Combined distance function evaluation
6.3. Comparison with other exploration techniques
6.4. Exploration examples
7. Conclusion
Acknowledgements
References









star, openAn earlier version of this paper [1] was presented at the 2005 International Conference on Electronic Commerce in Xi’an, China, and it has been expanded and refined for publication in this special issue of Electronic Commerce Research and Applications. The final version was edited by William Cheung and Rob Kauffman.


Corresponding Author Contact InformationCorresponding author. Tel.: +49 30 31425318; fax: +49 30 31421799.

Electronic Commerce Research and Applications
Volume 6, Issue 4, Winter 2007, Pages 399-412
Intelligent agents in e-services
 
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