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Electronic Commerce Research and Applications
Volume 4, Issue 4, Winter 2005, Pages 315-328
Developments in intelligent support for e-Commerce negotiation applications
 
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doi:10.1016/j.elerap.2005.06.003    How to Cite or Link Using DOI (Opens New Window)
Copyright © 2005 Elsevier B.V. All rights reserved.

The architecture and business value of a semi-cooperative, agent-based supply chain management system

Marijn JanssenCorresponding Author Contact Information, E-mail The Corresponding Author

School of Technology, Policy and Management, Delft University of Technology, Jaffalaan 5, 2628 BX Delft, Netherlands

Received 14 April 2005; 
revised 2 June 2005; 
accepted 28 June 2005. 
Available online 19 July 2005.

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Abstract

Multi-agent systems have the potential to improve supply chain management. The adoption of such systems has been limited, as their design often neglects existing organizational realities and the business value for the various stakeholders is not clear. In this paper, a multi-agent system improving supply chain management is designed and its business value is evaluated. We present the semi-cooperative architecture and evaluate the benefits using agent-based simulation. We found that the multi-agent system increases the level of flexibility in the supply chain and enables supply chain members to become more responsive. This has a positive impact on the ordering lead-time, human processing time, the inventory levels and number of stock-outs.

Keywords: Multi-agent systems; Supply chain management; Evaluation; Business value; Simulation; Information architecture; Coordination

Article Outline

1. Introduction
2. Related research
2.1. Agent-based systems
2.2. Semi-cooperative coordination
2.3. Business value of agent-based systems
3. Research approach
4. Case study background
5. Architecture of the agent-based system
6. Evaluation of the business value
6.1. Quantitative evaluation
6.2. Qualitative evaluation
7. Conclusion
References





Electronic Commerce Research and Applications
Volume 4, Issue 4, Winter 2005, Pages 315-328
Developments in intelligent support for e-Commerce negotiation applications
 
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