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doi:10.1016/S0957-4174(02)00028-3    
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Copyright © 2002 Elsevier Science Ltd. All rights reserved.

Document-based workflow modeling: a case-based reasoning approach

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Jaeho Kima, Woojong Suhb and Heeseok LeeCorresponding Author Contact Information, E-mail The Corresponding Author, a

a Graduate School of Management, Korea Advanced Institute of Science and Technology (KAIST), 207-43 Cheongryangri-dong, Dongdaemoon-gu, Seoul 130-012, South Korea

b Division of Business Administration, College of Business & Economics, Inha University, 253 Yonghyun-dong, Nam-gu, Incheon 402-751, South Korea


Available online 10 April 2002.

Abstract

A workflow model is useful for business process analysis. A well-built workflow can help a company streamline its internal processes by reducing overhead. The results of workflow modeling need to be managed as information assets in a systematic fashion. Reusing these results is likely to enhance the quality of the modeling. Therefore, this paper proposes a document-based workflow modeling mechanism, which employs a case-based reasoning (CBR) technique for the effective reuse of design outputs. A repository is proposed to support this CBR process. A real-life case is illustrated to demonstrate the usefulness of our approach.

Article Outline

1. Introduction
2. A document-based workflow model
3. A case
4. A document-based workflow modeling support system
4.1. System architecture
4.2. Modeling process
5. A repository
5.1. Case base
5.2. Vocabulary base
6. Modeling by a domain-dependent case search
7. Modeling by case-based reasoning approach
7.1. Input model initiation
7.2. Case retrieval
7.3. Case adaptation
7.4. Case storage
8. Comparison
9. Concluding remarks
Appendix A
References
















Corresponding Author Contact Information Corresponding author. Tel.: +82-2-958-3615; fax: +82-2-958-3604; email: hsl@kgsm.kaist.ac.kr


 
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