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doi:10.1016/S0957-4174(01)00015-X    
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Copyright © 2001 Elsevier Science Ltd. All rights reserved.

A stage model of organizational knowledge management: a latent content analysis

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Jang-Hwan Lee and Young-Gul KimCorresponding Author Contact Information, E-mail The Corresponding Author

Korea Advanced Institute of Science and Technology, 207-43 Cheongryangri-dong, Dongdaemoon-gu, Seoul, 130-012, South Korea


Available online 27 April 2001.

Abstract

This study develops an integrated management framework for building organizational capabilities of knowledge management. The framework consists of four major components of management: organizational knowledge, knowledge workers, knowledge management processes, and information technology. Based on the framework, this study proposes a stage model of organizational knowledge management encompassing the initiation, propagation, integration, and networking stages. Each of the four stages is differentiated in terms of its management goals, activities, and characteristics of the management components. To validate the proposed stage model, we conducted a latent content analysis of 21 knowledge management case reports. While the results do not validate the time sequence of each stage, they do reveal meaningful clustering of distinct case organizations in different knowledge management implementation stages.

Author Keywords: Organizational capability; Knowledge management; Stage model; Content analysis

Article Outline

1. Introduction
2. Organizational capability of knowledge management
3. Organizational efforts for knowledge management
4. A stage model of knowledge management
4.1. Initiation stage
4.2. Propagation stage
4.3. Integration stage
4.4. Networking stage
5. Characteristics of knowledge management objects
6. Validation: a latent content analysis
6.1. Methodology and sample
6.2. Data collection and analysis
7. Results and discussions
7.1. Temporal progression of stages
7.2. Management goals, managerial actions and changes of management object
8. Korean vs international cases
9. Conclusion
Acknowledgements
Appendix A. Checklist for organizational goals
Appendix B. Checklists for managerial actions
Appendix C. Checklists for management objects
References
Vitae



Corresponding Author Contact Information Corresponding author. Tel.: +82-2-958-3614; fax: +82-2-958-3604; email: domino2@unitel.co.kr


 
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