Copyright © 2001 Elsevier Science Ltd. All rights reserved.
Multiagent-based knowledge networks
Available online 15 January 2001.
Abstract
In this article, we present an approach for the design and development of knowledge networks and corporate memories based on Multi-Agent Systems (MAS) technology. A corporate memory is conceptualized as a network of agents that collaborate to provide the users with knowledge services for both intranets and the Internet. Lessons learned from the introduction of knowledge management practices into organizations are presented. These lessons have influenced and driven the MAS approach to knowledge networks and corporate memories described in this paper. An implementation of the RICA system (Knowledge and Information Networks with Agents), which incorporates these ideas, is presented.
Author Keywords: Multi-agents; Knowledge networks; Knowledge management
Article Outline
- 1. Introduction
- 2. Artificial intelligence and knowledge management
- 2.1. Knowledge management
- 2.2. Knowledge in artificial intelligence
- 2.3. Knowledge is power
- 2.4. Sharing knowledge is power
- 2.5. Intellectual capital
- 2.6. Learning organizations
- 2.7. Agents in KM
- 3. Case studies in KM
- 4. The RICA project
- 5. Architecture of RICA
- 6. An example in RICA
- 7. Conclusions and future work
- Acknowledgements
- References
Corresponding author. Tel.: +52-91-8328-4182; fax: +52-91-8328-4189; email: fcantu@campus.mty.itesm.mx






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