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Decision Support Systems
Volume 37, Issue 3, June 2004, Pages 415-434
 
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doi:10.1016/S0167-9236(03)00047-2    How to Cite or Link Using DOI (Opens New Window)
Copyright © 2003 Elsevier B.V. All rights reserved.

Development of a fisheye-based information search processing aid (FISPA) for managing information overload in the web environment

Ozgur TuretkenCorresponding Author Contact Information, a, Corresponding Author Contact Information, E-mail The Corresponding Author and Ramesh ShardaE-mail The Corresponding Author, b

a Fox School of Business and Management, Temple University, Philadelphia, PA 19122, USA b College of Business Administration, Oklahoma State University, Stillwater, OK 74078, USA

Received 1 June 2002; 
accepted 1 October 2002. 
Available online 10 April 2003.

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Abstract

Information technologies have proliferated at an unprecedented rate to provide access to information across geographical boundaries. However, this proliferation has led to an information overload. Information overload has adverse impacts on information use and decision quality. This research focuses on the overload problem resulting from a web search, and proposes a potential remedy. We develop the requirements of a system that makes use of clustering and visualization for browsing the results of a typical web search. Based on this model, we develop a prototype that visualizes search results by first organizing them into a hierarchy according to their individual contents. This system presents a visual overview of the groups in this hierarchy, and lets the users focus (zoom) on specific groups of interest. One general problem with zooming within hierarchical structures is the separation between the details and the context. To address this problem, we implement a fisheye zooming capability in our system. This paper describes a typology of the various components necessary for addressing the problem and then the proposed solution based upon a fisheye view-based visualization. Next, the specific visualization algorithm and the system implementation are described. We conclude with research questions for further development of such interfaces for presentation of the results from web searches.

Author Keywords: Information visualization; Web search; Human–computer interaction; User-interface design; Knowledge management

Article Outline

1. Introduction
2. A system architecture for a clustering-based visual web search processing aid
2.1. Document representation
2.2. Clustering
2.3. Visualization
2.4. Summary
3. The “zoomable treemap” algorithm
3.1. The original treemap algorithm
3.2. The additional features of “zoomable treemap”
4. Development of the fisheye-based information search processing aid (FISPA)
4.1. System components
4.1.1. Document representation and clustering
4.1.2. Visualization
4.2. Integration and implementation with server-side scripting
5. A sample session
6. Usability studies
7. Discussion
Acknowledgements
References
Vitae














 
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