Copyright © 2002 Elsevier Science B.V. All rights reserved.
Formal aspects of a generic model of trust for electronic commerce
Available online 30 January 2002.
References and further reading may be available for this article. To view references and further reading you must purchase this article.
Abstract
In this paper, we describe how an agent's trust in transactions is a combination of an agent's trust in the other party and the trust in the control mechanisms for the successful performance of the transaction. This distinction is, in particular, relevant for international business-to-business electronic commerce, where trading partners often do not know each other before the trading takes place. We argue also that the agent's understanding of a control mechanism is essential for the agent's trust in that control mechanism. We give a formal analysis of the understanding that is required for control mechanisms to work and for determining the subjective level of trust in control mechanisms in electronic commerce.
Author Keywords: Electronic commerce; Formal analysis; Trust
Article Outline
- 1. Introduction
- 2. The determinants of trust
- 2.1. Party trust
- 2.2. Trust and control
- 2.3. Control trust
- 2.4. The objective and subjective aspects of party trust and control trust
- 3. Modelling trust in control mechanisms
- 3.1. Evidence relations and understanding
- 3.2. Trust in trade procedures
- 3.3. Modelling trust in information sources.
- 4. Applications of the trust model
- 5. Conclusions
- Acknowledgements
- References
- Vitae







E-mail Article
Add to my Quick Links

Cited By in Scopus (25)






