ResearchManagement expert systems for competitive advantage in business
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Artificial intelligence in supply chain management: A systematic literature review
2021, Journal of Business ResearchCitation Excerpt :AI is neither a new subject nor a new academic field of study (Huin et al., 2003); however, only recently have technological developments shown that AI has a vast set of applications (Min, 2010), making headlines by adapting processes in numerous diverse areas (Martínez-López and Casillas, 2013; Jarrahi, 2018), including supply chain management (SCM). While some areas of information technology are being reduced to a position of competitive necessity, AI technology is emerging as a competitive advantage (Thow-Yick and Huu-Phuong, 1990). In this regard, many companies are shifting from remote monitoring to control, optimization, and finally, advanced autonomous AI-based systems to improve their functionality (Kohtamäki et al., 2019).
Human resource management applications of knowledge-based systems
1997, International Journal of Information ManagementBenefits from expert systems: An exploratory investigation
1996, Expert Systems with ApplicationsUse of software tools in teaching relational database design
1995, Computers and EducationOrganized and strategic utilization of information technology. A nationwide approach
1993, Information and Management
- 1
Is a Senior Lecturer of Management Information Systems and Business Computing in the Department of Decision Sciences, National University of Singapore. His research and teaching interests are in the areas of Information Theory, Management Information Systems, and Expert Systems.
- 2
Is Associate Professor and Head of the Department of Decision Sciences at the National University of Singapore. He has published articles in the Journal of the Association for Computing Machinery, Omega, and Studies in Banking and Finance. He received his Ph.D. from the London School of Economics.