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Ökonomischer Wert von Informationssystemen

Beitrag von Literatur-Reviews zum Wissenserhalt

Preserving Knowledge on IS Business Value

  • State of the Art
  • Published:
WIRTSCHAFTSINFORMATIK

Zusammenfassung

Die ökonomische Bedeutung von Informationssystemen wird seit vielen Jahren untersucht und es sind mittlerweile zahlreiche Forschungsbeiträge publiziert. Dennoch sahen sich Forscher in der Vergangenheit der steten Herausforderung gegenüber, den ökonomischen Wert von Informationssystemen zu erklären. Diese Herausforderung dokumentiert sich u. a. im so genannten Produktivitätsparadoxon der 1990er Jahre, in dem viel beachteten Artikel „IT doesn’t matter“ von Carr und in diversen Studien, die keinen empirischen Nachweis der Korrelation zwischen Investitionen in Informationssystemen und ökonomischem Output erbringen konnten. Die Kritik am Nutzen von Investitionen in Informationssysteme ist auch weiterhin präsent, sie wird sowohl von einigen Praktikern als auch Forschern geteilt. Basierend auf dieser Kritik erhebt sich die Frage, inwiefern Literatur-Reviews ihr Potenzial genutzt haben, dieser Kritik zu begegnen, indem sie zentrale Forschungsfelder der ökonomischen Bewertung von Informationssystemen untersucht und deren Kernergebnisse herausgestellt haben. Zur Beantwortung dieser Frage identifiziert und beschreibt dieser Artikel zunächst 12 zentrale Forschungsfelder und analysiert anschließend für jedes Forschungsfeld, welchen Beitrag zum Wissenserhalt einschlägige Literatur-Reviews insgesamt geleistet haben. Die Analyse von 22 Literatur-Reviews verdeutlicht, dass einige wesentliche Forschungsfelder vernachlässigt wurden, die es in zukünftigen Reviews zu adressieren gilt. Da der vorliegende Beitrag auf den Ergebnissen von mehr als 200 Forschungsbeiträgen basiert, kann ein umfassender State of the Art der Erforschung des ökonomischen Werts von Informationssystemen dargestellt werden.

Abstract

The economic relevance of information systems has been studied for many years and has attracted an abundance of research papers. However, the “productivity paradoxon” of the 1990s, Carr’s widely recognized paper “IT doesn’t matter”, and several studies that do not find a positive correlation between IS investments and economic performance reveal long-lasting difficulties for IS researchers to explain “IS business value”. Business executives and researchers also continue to question the value of IS investments. This raises the question of whether literature reviews have tapped their potential to address the concerns by covering key research areas of IS business value and preserving their key findings. In order to address this question, this paper identifies and describes 12 key research areas, and synthesizes what literature reviews published in pertinent academic outlets have done to preserve knowledge. The analysis of 22 literature reviews shows that some crucial areas have not been (sufficiently) covered. They provide fertile areas for future literature reviews. As this work is based on the results of more than 200 research papers, it is capable of drawing a comprehensive picture of the current state-of-the-art in IS business value research.

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  1. Information Systems Research Institut für Allgemeine Wirtschaftsforschung, Albert-Ludwigs-Universität Freiburg, Kollegiengebäude II, Platz der alten Synagoge, 79085, Freiburg, Deutschland

    Guido Schryen

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Angenommen nach zwei Überarbeitungen durch Prof. Dr. Buxmann.

This article is also available in English via http://www.springerlink.com and http://www.bise-journal.org: Schryen G (2010) Preserving Knowledge on IS Business Value. What Literature Reviews Have Done. Bus Inf Syst Eng. doi: 10.1007/s12599-010-0111-y.

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Schryen, G. Ökonomischer Wert von Informationssystemen. WIRTSCHAFTSINFORMATIK 52, 225–237 (2010). https://doi.org/10.1007/s11576-010-0232-4

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