Skip to main content
Log in

The relationship between empathy and sympathy in good health care

  • Scientific Contribution
  • Published:
Medicine, Health Care and Philosophy Aims and scope Submit manuscript

Abstract

Whereas empathy is most often looked upon as a virtue and essential skill in contemporary health care, the relationship to sympathy is more complicated. Empathic approaches that lead to emotional arousal on the part of the health care professional and strong feelings for the individual patient run the risk of becoming unprofessional in nature and having the effect of so-called compassion fatigue or burnout. In this paper I want to show that approaches to empathy in health care that attempt to solve these problems by cutting empathy loose from sympathy—from empathic concern—are mistaken. Instead, I argue, a certain kind of sympathy, which I call professional concern, is a necessary ingredient in good health care. Feeling oneself into the experiences and situation of the patient cannot be pursued without caring for the patient in question if the empathy is going to be successful. Sympathy is not only a thing that empathy makes possible and more or less spontaneously provides a way for but is something that we find at work in connection to empathy itself. In the paper I try to show how empathy is a particular form of emotion in which I feel with, about, and for the other person in developing an interpretation of his predicament. The with and for aspects of the empathy process are typically infused by a sympathy for the person one is empathizing with. Sympathy can be modulated into other ways of feeling with and for the person in the empathy process, but these sympathy-replacement feelings nevertheless always display some form of motivating concern for the target. Such an understanding of empathy is of particular importance for health care and other professions dealing with suffering clients.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Explore related subjects

Discover the latest articles and news from researchers in related subjects, suggested using machine learning.

References

  • Agosta, L. 2010. Empathy in the context of philosophy. New York: Palgrave Macmillan.

    Book  Google Scholar 

  • Agosta, L. 2014. A rumor of empathy: Reconstructing Heidegger’s contribution to empathy and empathic clinical practice. Medicine, Health Care and Philosophy 17(2): 281–292.

    Article  Google Scholar 

  • Baron-Cohen, S. 2011. The science of evil: On empathy and the origins of cruelty. New York: Basic Books.

    Google Scholar 

  • Batson, C.D. 1991. The Altruism question: Towards a social–psychological answer. Hove, UK.: Lawrence Erlbaum Associates.

    Google Scholar 

  • Batson, C.D. 2009. These things called empathy: Eight related but distinct phenomena. In The social neuroscience of empathy, ed. J. Decety, and W. Ickes, 3–15. Cambridge, MA: MIT Press.

    Chapter  Google Scholar 

  • Battaly, H.D. 2011. Is empathy a virtue? In Empathy: Philosophical and psychological perspectives, ed. A. Coplan, and P. Goldie, 277–301. Oxford: Oxford University Press.

    Chapter  Google Scholar 

  • Bornemark, J. 2014. The genesis of empathy in human development: A phenomenological reconstruction. Medicine, Health Care and Philosophy 17(2): 259–268.

    Article  Google Scholar 

  • Buckley, K.W. 1989. Mechanical man: John Broadus Watson and the beginnings of behaviorism. New York: The Guilford Press.

    Google Scholar 

  • Coplan, A. 2011. Understanding empathy: Its features and effects. In Empathy: Philosophical and psychological perspectives, ed. A. Coplan, and P. Goldie, 3–18. Oxford: Oxford University Press.

    Chapter  Google Scholar 

  • Coplan, A., and P. Goldie. 2011. Introduction. In Empathy: Philosophical and psychological perspectives, ed. A. Coplan, and P. Goldie, ix–xlvii. Oxford: Oxford University Press.

    Chapter  Google Scholar 

  • Damasio, A. 1999. The feeling of what happens: Body and emotion in the making of consciousness. New York: Harcourt Brace.

    Google Scholar 

  • De Vignemont, F., and T. Singer. 2006. The empathic brain: How, when and why? Trends in Cognitive Sciences 10(10): 435–441.

    Article  Google Scholar 

  • De Vignemont, F., and P. Jacob. 2012. What is it like to feel another’s pain? Philosophy of Science 79(2): 295–316.

    Article  Google Scholar 

  • de Waal, F.B. 2009. The age of empathy: Nature’s lessons for a kinder society. New York: Crown Publishing Group.

    Google Scholar 

  • Decety, J. (ed.). 2012. Empathy: From bench to bedside. Cambridge, MA: MIT Press.

    Google Scholar 

  • Decety, J., et al. 2012. A neurobehavioral evolutionary perspective on the mechanisms underlying empathy. Progress in Neurobiology 98: 38–48.

    Article  Google Scholar 

  • Decety, J., and K.J. Michalska. 2012. How children develop empathy: The contribution of developmental affective neuroscience. In Empathy: From bench to bedside, ed. J. Decety, 167–190. Cambridge, MA: MIT Press.

    Google Scholar 

  • Ehrenreich, B. 2009. Smile or die: How positive thinking fooled America and the world. London: Granta.

    Google Scholar 

  • Eisenberg, N., and N.D. Eggum. 2009. Empathic responding: Sympathy and personal distress. In The social neuroscience of empathy, ed. J. Decety, and W. Ickes, 71–84. Cambridge, MA: MIT Press.

    Chapter  Google Scholar 

  • Engen, H.G., and T. Singer. 2012. Empathy circuits. Current Opinion in Neurobiology 23: 275–282.

    Article  Google Scholar 

  • Furedi, F. 2004. Therapy culture: Cultivating vulnerability in an uncertain age. London: Routledge.

    Google Scholar 

  • Gallagher, S. 2012. Empathy, simulation and narrative. Science in Context 25(3): 355–381.

    Article  Google Scholar 

  • Gallese, V. 2009. Mirror neurons, embodied simulation, and the neural basis of social identification. Psychoanalytic Dialogues 19(5): 519–536.

    Article  Google Scholar 

  • Gelhaus, P. 2012a. The desired moral attitude of the physician: (I) empathy. Medicine, Health Care and Philosophy 15(2): 103–113.

    Article  Google Scholar 

  • Gelhaus, P. 2012b. The desired moral attitude of the physician: (II) compassion. Medicine, Health Care and Philosophy 15(4): 397–410.

    Article  Google Scholar 

  • Gelhaus, P. 2013. The desired moral attitude of the physician: (III) care. Medicine, Health Care and Philosophy 16(2): 125–139.

    Article  Google Scholar 

  • Gerdes, K.E. 2011. Empathy, sympathy, and pity: 21st-century definitions and implications for practice and research. Journal of Social Service Research 37: 230–241.

    Article  Google Scholar 

  • Gleichgerrcht, E., and Decety, J. 2012. Empathy in clincial practice: How individual dispositions, gender, and experience moderate empathic concern, burnout, and emotional distress in physicians. PLOS ONE 8(4): e61526.

  • Goldie, P. 2000. The emotions: A philosophical exploration. Oxford: Oxford University Press.

    Google Scholar 

  • Goldie, P. 2011. Anti-empathy. In Empathy: Philosophical and psychological perspectives, ed. A. Coplan, and P. Goldie, 302–317. Oxford: Oxford University Press.

    Chapter  Google Scholar 

  • Goldman, A.I. 2006. Simulating minds. New York: Oxford University Press.

    Book  Google Scholar 

  • Halpern, J. 2001. From detached concern to empathy: Humanizing medical practice. New York: Oxford University Press.

    Google Scholar 

  • Halpern, J. 2014. From idealized clinical empathy to empathic communication in medical care. Medicine, Health Care and Philosophy 17(2): 301–311.

    Article  Google Scholar 

  • Heidegger, M. 1996. Being and time. Trans. J. Stambaugh. New York: SUNY.

  • Hoffmann, M.L. 2000. Empathy and moral development: Implications for caring and justice. Cambridge, MA: Cambridge University Press.

    Book  Google Scholar 

  • Hollan, D. 2012. Emerging issues in the cross-cultural study of empathy. Emotion Review 4(1): 70–78.

    Article  Google Scholar 

  • Hume, D. 2000. A treatise of human nature. D. F. Norton and M. J. Norton (Eds.). Oxford: Oxford University Press.

  • Iacoboni, M. 2008. Mirroring people: The new science of how we connect with others. New York: Farrar, Straus, & Giroux.

    Google Scholar 

  • Lipps, T. 1907. Das Wissen von fremden Ichen. In Psychologische Untersuchungen 1 (pp. 694–722). Leipzig: Engelmann.

  • Pedersen, R. 2010. Empathy in medicine: A philosophical hermeneutic reflection. Oslo: University of Oslo, Faculty of Medicine.

    Google Scholar 

  • Prinz, J. 2011. Is empathy necessary for morality? In Empathy: Philosophical and psychological perspectives, ed. A. Coplan, and P. Goldie, 211–229. Oxford: Oxford University Press.

    Chapter  Google Scholar 

  • Ratcliffe, M. 2008. Feelings of being: Phenomenology, psychiatry and the sense of reality. Oxford: Oxford University Press.

    Book  Google Scholar 

  • Ratcliffe, M. 2012. Phenomenology as a form of empathy. Inquiry 55(5): 473–495.

    Article  Google Scholar 

  • Ratcliffe, M. 2014. The phenomenology of depression and the nature of empathy. Medicine, Health Care and Philosophy 17(2): 269–280.

    Article  Google Scholar 

  • Scheler, M. 1954. The nature of sympathy. Trans. P. Heath, London: Routledge.

  • Scheler, M. 1973. Formalism in ethics and non-formal ethics of values: A new attempt toward the foundation of an ethical personalism. Trans. M. S. Frings & R. L. Funk, Evanston, IL: Northwestern University Press.

  • Slote, M. 2007. The ethics of care and empathy. London: Routledge.

    Google Scholar 

  • Smith A. 2002. The theory of moral sentiments. K. Haakonssen (ed.). Cambridge, MA: Cambridge University Press.

  • Stein, E. 1989. On the problem of empathy. Trans. W. Stein, Washington DC: ICS Publications.

  • Stueber, K.R. 2006. Rediscovering empathy: Agency, folk psychology, and the human sciences. Cambridge, MA: MIT Press.

    Google Scholar 

  • Svenaeus, F. 2000. The hermeneutics of medicine and the phenomenology of health: Steps towards a philosophy of medical practice. Dordrecht: Kluwer.

    Book  Google Scholar 

  • Svenaeus, F. 2014. Empathy as a necessary condition of phronesis: A line of thought for medical ethics. Medicine, Health Care and Philosophy 17(2): 293–299.

    Article  Google Scholar 

  • Zahavi, D. 2010. Empathy, embodiment and interpersonal understanding: From Lipps to Schutz. Inquiry 53(3): 285–306.

    Article  Google Scholar 

  • Zahavi, D. 2014. Empathy and other-directed intentionality. Topoi 33(1): 129–142.

    Article  Google Scholar 

Download references

Acknowledgements

The author wants to thank two anonymous reviewers and Matthew Ratcliffe for valuable advice and support in developing the arguments of this paper.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Fredrik Svenaeus.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Svenaeus, F. The relationship between empathy and sympathy in good health care. Med Health Care and Philos 18, 267–277 (2015). https://doi.org/10.1007/s11019-014-9601-x

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11019-014-9601-x

Keywords