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Business process design: Process comparison and integration

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Abstract

This paper proposes a framework for business process design, which is based on process comparison and integration. This framework supports process stakeholders to model business processes collaboratively, which can greatly enhance the efficiency and effectiveness of business process design. By applying this framework, each process stakeholder can create his or her own model of the business process. The different models of the same business process can be automatically compared to find the conflicts between them. Based on the conflicts, process stakeholders can collaborate to improve the models. Then the models can be integrated to form a more complete model.

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Acknowledgement

This research was supported by the grants from the National High Technology Research and Development Program of China (863 Program) (No. 2008AA04Z102) and the National Natural Science Foundation of China (No. 70771058 and 60834004)

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Authors and Affiliations

  1. Department of Industrial Engineering, Tsinghua University, Beijing, China

    Lan Xiao & Li Zheng

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  1. Lan Xiao
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  2. Li Zheng
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Correspondence to Lan Xiao.

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Xiao, L., Zheng, L. Business process design: Process comparison and integration. Inf Syst Front 14, 363–374 (2012). https://doi.org/10.1007/s10796-010-9251-3

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