Skip to main content

Advertisement

Log in

A Randomized Trial: Are Care Navigators Effective in Connecting Patients to Primary Care after Psychiatric Crisis?

  • Original Paper
  • Published:
Community Mental Health Journal Aims and scope Submit manuscript

Abstract

Persons with serious mental illnesses suffer excess medical morbidity compared to the general population. This RCT aimed to determine whether navigators are effective in helping patients connect to primary care after psychiatric crisis. Adults presenting for emergency care were randomly assigned to a navigator versus usual care. Navigators facilitated access to primary care. Outcomes were connection rates to medical care and the impact of health insurance, hospitalization and mental health care on primary care attendance. After 1 year, the intervention group was statistically more likely to access care, versus controls (62.4 vs. 37.6%, P < .001). Navigators were effective in helping patients connect to primary care after a psychiatric crisis. Improved access to primary care is important given the complex chronic health problems of this vulnerable cohort.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Similar content being viewed by others

References

  • Allen, M., Forster, P., Zealberg, J., & Currier, G. (2002). Report and recommendations regarding psychiatric emergency and crisis services. A review and model program descriptions. APA Task Force on Psychiatric Emergency Services.

  • Brown, S., Inskip, H., & Barraclough, B. (2000). Causes of the excess mortality of schizophrenia. The British Journal of Psychiatry, 177, 212–217.

    Article  CAS  PubMed  Google Scholar 

  • Davis, R. M., Wagner, E. G., & Groves, T. (2000). Advances in managing chronic disease. Research, performance measurement, and quality improvement are key. British Medical Journal, 320(7234), 525–526.

    Article  CAS  PubMed  Google Scholar 

  • Decker, G. M. (2007). Navigators: The champions of finding solutions to healthcare barriers. ONS Connect, 22(3), 29.

    Google Scholar 

  • Dohan, D., & Schrag, D. (2005). Using navigators to improve care of underserved patients: Current practices and approaches. Cancer, 104(4), 848–855.

    Article  PubMed  Google Scholar 

  • Druss, B. G., Bradford, W. D., Rosenheck, R. A., Radford, M. J., & Krumholz, H. M. (2001). Quality of medical care and excess mortality in older patients with mental disorders. Archives of General Psychiatry, 58(6), 565–572.

    Article  CAS  PubMed  Google Scholar 

  • Emergency Psychiatry! (2008). The newsletter of the American association for emergency psychiatry. Available from www.emergencypsychiatry.org (electronic version).

  • Emergency Response. (July 2005). A roadmap for federal action on America’s mental health crisis. The Campaign for Mental Health Reform.

  • Green, A. I., Canuso, C. M., Brenner, M. J., & Wojcik, J. D. (2003). Detection and management of comorbidity in patients with schizophrenia. The Psychiatric Clinics of North America, 26(1), 115–139.

    Article  PubMed  Google Scholar 

  • Griswold, K. S., Servoss, T. J., Leonard, K. E., Pastore, P. A., Smith, S. J., Wagner, C., et al. (2005). Connections to primary medical care after psychiatric crisis. Journal of the American Board of Family Practice, 18(3), 166–172.

    Article  PubMed  Google Scholar 

  • Griswold, K. S., Zayas, L. E., Pastore, P. A., Smith, S. J., Wagner, C. M., & Servoss, T. J. (2008). Primary care after psychiatric crisis: A qualitative analysis. Annals of Family Medicine, 6(1), 38–43.

    Article  PubMed  Google Scholar 

  • Hazlett, S. B., McCarthy, M. L., Londner, M. S., & Onyike, C. U. (2004). Epidemiology of adult psychiatric visits to US emergency departments. Academic Emergency Medicine, 11(2), 193–195.

    PubMed  Google Scholar 

  • Katon, W., Von Korff, M., Lin, E., & Simon, G. (2001). Rethinking practitioner roles in chronic illness: The specialist, primary care physician, and the practice nurse. General Hospital Psychiatry, 23(3), 138–144.

    Article  CAS  PubMed  Google Scholar 

  • Lambert, T. J., Velakoulis, D., & Pantelis, C. (2003). Medical comorbidity in schizophrenia. Medical Journal of Australia, 178(Suppl), S67–S70.

    PubMed  Google Scholar 

  • Morbidity and Mortality in People with Serious Mental Illness. (2006). National Association of State Mental Health Program Directors (NASMHPD) Medical Directors Council. Available from www.nasmhpd.org.

  • Morden, N. E., Mistler, L. A., Weeks, W. B., & Bartels, S. J. (2009). Health care for patients with serious mental illness: Family medicine’s role. Journal of the American Board of Family Medicine, 22(2), 187–195.

    Article  PubMed  Google Scholar 

  • Reist, C., Mintz, J., Albers, L. J., Jamal, M. M., Szabo, S., & Ozdemir, V. (2007). Second-generation antipsychotic exposure and metabolic-related disorders in patients with schizophrenia: An observational pharmacoepidemiology study from 1988 to 2002. Journal of Clinical Psychopharmacology, 27(1), 46–51.

    Article  PubMed  Google Scholar 

  • Rosenthal, T. C. (2008). The medical home: Growing evidence to support a new approach to primary care. Journal of the American Board of Family Medicine, 21(5), 427–440.

    Article  PubMed  Google Scholar 

  • Sankaranarayanan, J., & Puumala, S. E. (2007). Epidemiology and characteristics of emergency departments visits by US adults with psychiatric disorder and antipsychotic mention from 2000 to 2004. Current Medical Research Opinion, 23(6), 1375–1385.

    Article  Google Scholar 

  • Smith, T. E., & Sederer, L. I. (2009). A new kind of homelessness for individuals with serious mental illness? The need for a “mental health home”. Psychiatric Services, 60(4), 528–533.

    Article  PubMed  Google Scholar 

  • Wagner, E. H. (2000). The role of patient care teams in chronic disease management. British Medical Journal, 320(7234), 569–572.

    Article  CAS  PubMed  Google Scholar 

Download references

Acknowledgments

We acknowledge with gratitude the excellent assistance on this manuscript of Angela Henke and Margaret Stephan. This study was generously supported through a Robert Wood Johnson Generalist Physician Faculty Scholars Program, 2002–2006, Grant Number 045442.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Kim S. Griswold.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Griswold, K.S., Homish, G.G., Pastore, P.A. et al. A Randomized Trial: Are Care Navigators Effective in Connecting Patients to Primary Care after Psychiatric Crisis?. Community Ment Health J 46, 398–402 (2010). https://doi.org/10.1007/s10597-010-9300-x

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10597-010-9300-x

Keywords

Navigation