Skip to main content
Log in

Staking Cosmopolitan Claims: How Firms and NGOs Talk About Supply Chain Responsibility

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

Non-governmental organizations (NGOs) increasingly hold firms responsible for harm caused in their supply chains. In this paper, we explore how firms and NGOs talk about cosmopolitan claims regarding supply chain responsibility (SCR). We investigate the language used by Apple and a group of Chinese NGOs as well as Adidas and the international NGO Greenpeace about the firms’ environmental responsibilities in their supply chains. We apply electronic text analytic methods to firm and NGO reports totaling over 155,000 words. We identify different conceptualizations of cosmopolitanism in this discourse: a legalistic approach to cosmopolitanism for Apple and a group of Chinese NGOs and a moralistic approach for Adidas and Greenpeace. We argue that these differences connect to the roles that the firms are expected and perhaps willing to take in SCR: legalistic discourse connects to a governmental function of rule development and enforcement; in contrast, moralistic discourse connects to a citizenship function that focuses on doing good to the global community. We discuss implications for companies’ non-market strategies and future research.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Adidas (2012). Performance CountsSustainability Progress Report 2011. Retrieved June 05, 2014 from http://www.adidas-group.com/media/filer_public/2013/08/26/adidas_spr2011_full.pdf.

  • Adidas (2013). Sustainability Progress Report 2012: Performance Counts. Retrieved June 05, 2014 from http://www.adidas-group.com/media/filer_public/2013/08/13/adidas_spr2012_full.pdf.

  • Adidas (2014). Sustainability Progress Report 2013: Performance Counts. Retrieved June 05, 2014 from http://www.adidas-group.com/media/filer_public/2014/04/14/2013_sustainability_progress_report_fair_play_final_en.pdf.

  • Adolphs, S. (2006). Introducing electronic text analysis. Abingdon: Routledge.

    Google Scholar 

  • Amaeshi, K. M., Osuji, O. K., & Nnodim, P. (2008). Corporate social responsibility in supply chains of global brands: A boundary-less responsibility? Clarifications, exceptions, and implications. Journal of Business Ethics, 81, 223–234.

    Article  Google Scholar 

  • Anderson, M., & Skjoett-Larsen, T. (2009). Corporate social responsibility in global supply chains. Supply Chain Management: An International Journal, 14(2), 75–86.

    Article  Google Scholar 

  • Apple (2011). Apple Supplier Responsibility: 2011 Progress Report. Cupertino, CA: Apple Inc. Retrieved June 05, 2014 from https://www.apple.com/supplier-responsibility/pdf/Apple_SR_2011_Progress_Report.pdf.

  • Apple (2012). Apple Supplier Responsibility: 2012 Progress Report. Cupertino, CA: Apple Inc. Apple Inc. Retrieved on June 05, 2014, from: http://images.apple.com/supplier-responsibility/pdf/Apple_SR_2012_Progress_Report.pdf.

  • Apple (2013). Apple Supplier Responsibility: 2013 Progress Report. Cupertino, CA: Apple Inc. Retrieved June 05, 2014 from http://images.apple.com/supplier-responsibility/pdf/Apple_SR_2013_Progress_Report.pdf.

  • Apple (2014). Supplier Responsibility: 2014 Progress Report. Cupertino, CA: Apple Inc. Retrieved June 05, 2014 from http://images.apple.com/supplier-responsibility/pdf/Apple_SR_2014_Progress_Report.pdf.

  • Archibugi, D. (2008). The global commonwealth of citizens: Toward cosmopolitan democracy. Princeton, NJ: Princeton University Press.

    Book  Google Scholar 

  • Baker, P. (2006). Using corpora in discourse analysis. London: Continuum.

    Google Scholar 

  • Baker, P. (2010). Sociolinguistics and corpus linguistics. Edinburgh: Edinburgh University Press.

    Google Scholar 

  • Baron, D. (1995). Integrated strategy: Market and non-market components. California Management Review, 37(2), 47–65.

    Article  Google Scholar 

  • Basu, K., & Palazzo, G. (2008). Corporate social responsibility: A process model of sensemaking. Academy of Management Review, 33(1), 122–136.

    Article  Google Scholar 

  • Baur, D., & Palazzo, G. (2011). The moral legitimacy of NGOs as partners of corporations. Business Ethics Quarterly, 21(4), 579–604.

    Article  Google Scholar 

  • Baur, D., & Schmitz, H. P. (2012). Corporations and NGOs: When accountability leads to co-optation. Journal of Business Ethics, 106, 9–21.

    Article  Google Scholar 

  • Beck, U. (2006). Cosmopolitan vision. Cambridge: Polity Press.

    Google Scholar 

  • Bhatia, V. (2004). Worlds of written discourse. London: Continuum.

    Google Scholar 

  • Brennan, N., Merkl-Davies, D., & Beelitz, A. (2013). Dialogism in corporate social responsibility communications: Conceptualising verbal interaction between organisations and their audiences. Journal of Business Ethics, 115(4), 665–679.

    Article  Google Scholar 

  • Burchell, J., & Cook, J. (2006). Confronting the ‘corporate citizen’: Shaping the discourse of corporate social responsibility. International Journal of Sociology and Social policy, 26(3/4), 121–137.

    Article  Google Scholar 

  • Crane, A., Matten, D., & Moon, J. (2008). Corporations and citizenship. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Delanty, G. (2000). Citizenship in a global age: Society, culture, politics. Buckingham: Open University Press.

    Google Scholar 

  • den Hond, F. (2010). Reflections on relationships between NGOs and corporations. Business and Society, 49(2), 173–178.

    Article  Google Scholar 

  • den Hond, F., & de Bakker, F. G. A. (2007). Ideologically motivated activism: How activist social groups influence corporate social change activities. Academy of Management Review, 32(3), 901–924.

    Article  Google Scholar 

  • den Hond, F., de Bakker, F. G. A., & Doh, J. (forthcoming). What prompts companies to collaborate with NGOs? Recent evidence from the Netherlands. Business & Society. Retrieved June 05, 2014 from http://dx.doi.org/10.1177/0007650312439549.

  • Doh, J. P., & Teegen, H. (2002). Nongovernmental organizations as institutional actors in international business: Theory and implications. International Business Review, 11, 665–684.

    Article  Google Scholar 

  • Donaldson, T., & Dunfee, T. W. (1994). Toward a unified theory of business ethics: Integrative social contracts theory. Academy of Management Review, 19(2), 252–284.

    Google Scholar 

  • Doorey, D. (2011). The transparent supply chain: From resistance to implementation at Nike and Levi-Strauss. Journal of Business Ethics, 103, 587–603.

    Article  Google Scholar 

  • Dubsky, E. (2011). Detox campaign hat trick: Adidas joins Nike and Puma, August 31. Retrieved May 25, 2014 from http://www.greenpeace.org/international/en/news/Blogs/makingwaves/detox-campaign-hat-trick-Adidas-joins-nike-an/blog/36569/.

  • Edge, J. (2011). Strategizing beyond the state: The global environmental movement and corporate actors. Ph.D. dissertation, McMaster University. Open Access Dissertations and Theses Paper 6416. Retrieved June 07, 2014 from http://digitalcommons.mcmaster.ca/opendissertations/6416/.

  • Fairclough, N. (2003). Analyzing discourse: Textual analysis for social research. London: Routledge.

    Google Scholar 

  • Fairclough, N. (2010). Critical discourse analysis: The critical study of language (2nd ed.). Harlow: Pearson Education.

    Google Scholar 

  • Freeman, R. E. (1984). Strategic management: A stakeholder approach. Boston: Pitman.

    Google Scholar 

  • Freeman, R. E. (2004). The stakeholder approach revisited. Zeitschrift für Wirtschafts- und Unternehmensethik, 5(3), 228–241.

    Google Scholar 

  • Frenkel, S. J., & Scott, D. (2002). Compliance, collaboration, and codes of labor practice: The Adidas connection. California Management Review, 45(1), 29–49.

    Article  Google Scholar 

  • Friends of Nature, Institute of Public & Environmental Affairs, & Green Beagle (2011a). IT Industry Investigative Report (Phase IV) Special Edition: Apple Inc. The Other Side of Apple. Retrieved June 05, 2014 from http://www.ipe.org.cn/Upload/Report-IT-V-Apple-I-EN.pdf.

  • Friends of Nature, Institute of Public & Environmental Affairs, Green Beagle, Envirofriends, & Green Stone Environmental Action Network (2011b). The Other Side of Apple II: Pollution Spreads through Apple’s Supply Chain. Retrieved June 05, 2014 from www.ipe.org.cn/upload/report-it-v-apple-ii.pdf.

  • Friends of Nature, The Institute of Public & Environmental Affairs, Envirofriends, Nature University, and Nanjing Greenstone (2013). Apple Opens Up: IT Industry Supply Chain Investigative ReportPhase VI. Retrieved June 05, 2014 from http://www.ipe.org.cn/Upload/Report-IT-Phase-VI-EN.pdf.

  • Friends of Nature, The Institute of Public & Environmental Affairs, Green Beagle, Envirofriends, and Nanjing Greenstone (2012). Sustainable Apparel’s Critical Blind Spot. Retrieved June 15, 2014 from http://www.ipe.org.cn/Upload/Report-Textiles-Phase-II-EN.pdf.

  • Garsten, C. (2003). The cosmopolitan organization: An essay on corporate accountability. Global Networks, 3(3), 355–370.

    Article  Google Scholar 

  • Ghemawat, P. (2011). The cosmopolitan corporation. Harvard Business Review, 89(May), 93–99.

    Google Scholar 

  • Gold, S., Seuring, S., & Beske, P. (2010). Sustainable supply chain management and inter-organizational resources: A literature review. Corporate Social Responsibility and Environmental Management, 17(4), 230–245.

    Google Scholar 

  • Greenpeace (2011a). Dirty Laundry: Unravelling the Corporate Connections to Toxic Water Pollution in China. Retrieved June 05, 2014 from http://www.greenpeace.org/international/Global/international/publications/toxics/Water%202011/dirty-laundry-report.pdf.

  • Greenpeace (2011b) Dirty Laundry 2: Hung Out to DryUnravelling the toxic trail from pipes to products. Retrieved June 05, 2014 from http://www.greenpeace.org/international/Global/international/publications/toxics/Water%202011/dirty-laundry-report-2.pdf.

  • Greenpeace (2012) Dirty Laundry: ReloadedHow big brands are making consumers unwitting accomplices in the toxic water cycle. Retrieved June 05, 2014 from http://www.greenpeace.org/international/Global/international/publications/toxics/Water%202012/DirtyLaundryReloaded.pdf.

  • Hartman, L. P., Rubin, R. S., & Dhandha, K. K. (2007). The communication of corporate social responsibility: United States and European Union multinational companies. Journal of Business Ethics, 74(4), 373–389.

    Article  Google Scholar 

  • Hayden, P. (2005). Cosmopolitan global politics. Aldershot: Ashgate.

    Google Scholar 

  • Held, D. (2005). Principles of cosmopolitan order. In G. Brock & H. Brighouse (Eds.), The Political Philosophy of Cosmopolitanism (pp. 10–27). Cambridge: Cambridge University Press.

    Chapter  Google Scholar 

  • Hoey, M., Mahlberg, M., Subbs, M., & Teubert, W. (2007). Text, discourse and corpora: Theory and analysis. London: Continuum.

    Google Scholar 

  • Holton, R. (2009). Cosmopolitanisms: New thinking and new directions. Basingstoke, Hampshire: Palgrave Macmillan.

    Google Scholar 

  • Jones, T. M., Felps, W., & Bigley, G. A. (2007). Ethical theory and stakeholder-related decisions: The role of stakeholder culture. Academy of Management Review, 32(1), 137–155.

    Article  Google Scholar 

  • Joutsenvirta, M. (2011). Setting boundaries for corporate social responsibility: Firm-NGO relationship as discursive legitimation struggle. Journal of Business Ethics, 102(1), 57–75.

    Article  Google Scholar 

  • Joutsenvirta, M., & Vaara, E. (2008). Discursive (de) legitimation of a contested Finnish greenfield investment project in Latin America. Scandinavian Journal of Management, 25(1), 85–96.

    Article  Google Scholar 

  • Kaldor, M. (2003). Global civil society: An answer to war. Cambridge: Polity.

    Google Scholar 

  • Keck, M. E., & Sikkink, K. (1998). Activists across borders: Advocacy networks in international politics. Ithaca: Cornell University Press.

    Google Scholar 

  • Loewenstein, J., Ocasio, W., & Jones, C. (2012). Vocabularies and vocabulary structure: A new approach linking categories, practices, and institutions. The Academy of Management Annals, 6, 41–86.

    Article  Google Scholar 

  • Mahlberg, M. (2007). Lexical items in discourse: Identifying local textual functions of sustainable development. In M. Hoey, M. Mahlberg, M. Stubbs, & W. Teubert (eds.), Text, Discourse and Corpora. Theory and Analysis. (Chapter 8). London: Continuum.

  • Mares, R. (2010). The limits of supply chain responsibility: A critical analysis of corporate responsibility instruments. Nordic Journal of International Law, 79, 193–244.

    Article  Google Scholar 

  • Matten, D., & Crane, A. (2005). Corporate citizenship: Toward an extended theoretical conceptualization. Academy of Management Review, 30(1), 166–179.

    Article  Google Scholar 

  • Matten, D., & Moon, J. (2008). ‘Implicit’ and ‘explicit’ CSR: A conceptual framework for a comparative understanding of corporate social responsibility. Academy of Management Review, 33(2), 404–424.

    Article  Google Scholar 

  • Mautner, G. (2009). Checks and balances: How corpus linguistics can contribute to CDA. In R. Wodak & M. Meyer (Eds.), Methods of critical discourse analysis (2nd ed., pp. 122–143). Los Angeles: Sage.

    Google Scholar 

  • McEnery, T., Xiao, R., & Tono, Y. (2006). Corpus-based language studies: An advanced resource book. Abingdon: Routledge.

    Google Scholar 

  • Moon, J., & Shen, X. (2010). CSR in China research: Salience, focus and nature. Journal of Business Ethics, 94(4), 613–629.

    Article  Google Scholar 

  • Overeem, P. (2009). Reset: Corporate social responsibility in the global electronics supply chain. Amsterdam: GoodElectronics and the Dutch CSR Platform (MVO Platform). Retrieved June 08, 2014 from http://goodelectronics.org/publications-en/Publication_3248/at_download/fullfile.

  • Pennebaker, J. W. (2011). The secret life of pronouns: What our words say about us. New York: Bloomsbury.

    Google Scholar 

  • Phillips, R. (2003). Stakeholder theory and organizational ethics. San Francisco: Berrett-Koehler Publishers.

    Google Scholar 

  • Phillips, R., Freeman, R. E., & Wicks, A. C. (2003). What stakeholder theory is not. Business Ethics Quarterly, 13(4), 479–502.

    Article  Google Scholar 

  • Roadmap to Zero (2011). Joint Roadmap Toward Zero Discharge of Hazardous Chemicals. November 15. Retrieved June 05, 2014 from http://www.roadmaptozero.com/programme-documents.php.

  • Ruggie, J. G. (2003). Taking embedded liberalism global: The corporate connection. In D. Held & M. Koenig-Archibugi (Eds.), Taming globalization: Frontiers of governance (pp. 93–129). Cambridge: Polity.

    Google Scholar 

  • Scherer, A., & Palazzo, G. (2011). The new political role of business in a globalized world: A review of a new perspective on CSR and its implications for the firm, governance, and democracy. Journal of Management Studies, 48(4), 899–931.

    Article  Google Scholar 

  • Schoeneborn, D., & Trittin, H. (2013). Transcending transmission: Towards a constitutive perspective on CSR Communication. Corporate Communications: An International Journal, 18(2), 193–211.

    Article  Google Scholar 

  • Tate, W. L., Ellram, L. M., & Kirchoff, J. F. (2010). Corporate social responsibility reports: A thematic analysis related to supply chain management. Journal of Supply Chain Management, 46(1), 19–44.

    Article  Google Scholar 

  • Teegen, H., Doh, J. P., & Vachani, S. (2004). The importance of nongovernmental organizations (NGOs) in global governance and value creation: An international business research agenda. Journal of International Business Studies, 35(5), 463–483.

    Article  Google Scholar 

  • Vaara, E., & Tienari, J. (2008). A discursive perspective on legitimation strategies in multinational corporations. Academy of Management Review, 33(4), 985–993.

    Article  Google Scholar 

  • Waddock, S. (2008). Corporate responsibility/corporate citizenship: The development of a construct. In A. G. Scherer & G. Palazzo (Eds.), Handbook of research on global corporate citizenship (pp. 50–73). Cheltenham: Edward Elgar.

    Google Scholar 

  • Waldron, T. L., Navis, C., & Fisher, G. (2013). Explaining differences in firms’ response to activism. Academy of Management Review, 38(3), 397–417.

    Article  Google Scholar 

  • Yaziji, M., & Doh, J. (2009). NGOs and corporations: Conflict and collaboration. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Young, I. M. (2008). Responsibility and global justice: a social connection model. In A. G. Scherer & G. Palazzo (Eds.), Handbook of research on global corporate citizenship (pp. 137–165). Cheltenham: Edward Elgar.

    Google Scholar 

  • Zhang, J., & Barr, M. (2013). Green politics in China: Environmental governance and state-society relations. London: Pluto Press.

    Google Scholar 

Download references

Acknowledgments

The authors gratefully acknowledge the valuable comments of the editor Adam Lindgreen and two anonymous reviewers. We further gratefully acknowledge the financial support for our research provided by the Ningbo Science & Technology Bureau’s Ningbo Soft Science Programme (Grant No. 201201A1007003) and as a Ningbo–CASS Strategic Collaborative Project by the Ningbo Education Bureau and the Chinese Academy of Social Sciences (Grant No. NZKT201204). However, the views expressed in this paper are those of the authors alone.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Dirk C. Moosmayer.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Moosmayer, D.C., Davis, S.M. Staking Cosmopolitan Claims: How Firms and NGOs Talk About Supply Chain Responsibility. J Bus Ethics 135, 403–417 (2016). https://doi.org/10.1007/s10551-014-2456-5

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-014-2456-5

Keywords

Navigation