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Intensive Case Management: A Critical Re-Appraisal of the Scientific Evidence for Effectiveness

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Abstract

Intensive Case Management (ICM) is widely claimed to be an evidence-based and cost effective program for people with high levels of disability as a result of mental illness. However, the findings of recent randomized controlled trials comparing ICM with ‘usual services’ suggest that both clinical and cost effectiveness of ICM may be weakening. Possible reasons for this, including fidelity of implementation, researcher allegiance effects and changes in the wider service environment within which ICM is provided, are considered. The implications for service delivery and research are discussed.

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Part of the research for this paper was undertaken while a visiting scholar at the Center for Mental Health Evaluation, University of Massachusetts Medical School. The paper also benefited from generous advice provided by Gary Bond.

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Correspondence to Robert King.

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King, R. Intensive Case Management: A Critical Re-Appraisal of the Scientific Evidence for Effectiveness. Adm Policy Ment Health 33, 529–535 (2006). https://doi.org/10.1007/s10488-006-0051-5

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