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A value-driven approach to the design of service-oriented information systems—making use of conceptual models

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Abstract

We explain the importance of conceptual models for process design with service-oriented architectures (SOA) and illustrate how these models can be used to evaluate the value of SOA. To do so, a methodology is introduced, which comprises both the configuration and the implementation of processes by services and IT components. The approach presented here, makes it possible to evaluate the monetary and objective potentials of SOA, as well as to enhance SOA implementation by providing guidelines. The requirements analysis from an online-mail order company serves as a case study. The results show that up to now, economic aspects were ascribed too little importance in the SOA discussion.

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Acknowledgments

This work has been funded by the German Federal Ministry of Education and Research in the research project PIPE (Process-oriented Integration of Product Development and Service Documentation), reference: 01FD0623. The authors would like to thank the anonymous reviewers for their comments which helped to improve an earlier version of this paper.

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  1. Institute for Information Systems (IWi), German Research Center for Artificial Intelligence (DFKI), Saarland University, Saarbruecken, Germany

    Oliver Thomas

  2. HILTI Chair of Information Systems and Business Process Management, Institute of Information Systems, Liechtenstein University, Vaduz, Principality of Liechtenstein

    Jan vom Brocke

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Thomas, O., vom Brocke, J. A value-driven approach to the design of service-oriented information systems—making use of conceptual models. Inf Syst E-Bus Manage 8, 67–97 (2010). https://doi.org/10.1007/s10257-009-0110-z

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