Abstract
This paper demonstrates the advantages reached on project management of automated solutions when a customized QFD method is applied to this specific objective. The main contribution of this paper is a new matrix to support the project manager to plan requirement verifications over project phases, using the team skills based on customer needs. The application of the proposed method can identify a set of requirements for each project phase, which are critical to project success.
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Cordeiro, E.C., Barbosa, G.F. & Trabasso, L.G. A customized QFD (quality function deployment) applied to management of automation projects. Int J Adv Manuf Technol 87, 2427–2436 (2016). https://doi.org/10.1007/s00170-016-8626-0
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DOI: https://doi.org/10.1007/s00170-016-8626-0