Abstract
For a double channel markovian queue with finite waiting space and unequal service rates at the two counters, the difference equations satisfied by the Laplace transforms of the state probabilities at finite time are solved and the state probabilities have been obtained. The closed form of the state probabilities can be used to obtain the important parameters of the system.
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GROSS, D., and HARRIS, C. M.:Fundamentals of Queueing Theory, Wiley, New York, 1974.
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Sharma, O.P., Dass, J. Limited space double channel markovian queue with heterogeneous servers. Trabajos de Investigacion Operativa 5, 73–78 (1990). https://doi.org/10.1007/BF02888419
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DOI: https://doi.org/10.1007/BF02888419