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Impression management in the resume and its cover letter

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Abstract

Eighty-one managers read application materials arrayed in a 2 (impression management versus nonimpression management cover letter) x 2 (impression management versus nonimpression management resume) x 2 (high versus low self-monitor) design and completed a survey on their perceptions. Managers rated the impression management cover letter negatively on several perceptions but positively on self-confidence. They rated the impression management resume negatively almost across the board. Implications were discussed in terms of the apparently counterproductive role of impression management in the resume but a limited possible role in the cover letter.

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Knouse, S.B., Giacalone, R.A. & Pollard, H. Impression management in the resume and its cover letter. J Bus Psychol 3, 242–249 (1988). https://doi.org/10.1007/BF01014492

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