Skip to main content
Log in

Ethical conflict at work: A critique of the literature and recommendations for future research

  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

It is obvious that people experience ethical conflicts, and that many of these conflicts occur at work. We do not yet know empirically whether or how these experiences affect productivity. A person experiencing an ethical conflict will, at a minimum, be distracted. It seems likely that the incident will have a negative impact on his or her job performance.

The kinds or degree of impact ethical conflicts have on productivity have not yet been determined scientifically. The purpose of this paper is to encourage empirical investigation of the phenomena of the experience of ethical conflict at work and the impact these kinds of incidents have on job performance.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Adams, J. S.: 1963, ‘Toward an understanding of inequity’, Journal of Abnormal Psychology 67, 422–436.

    Google Scholar 

  • Andrews, K. R.: 1984, ‘Difficulties in overseeing ethical policy’, California Management Review 26(4), 133–137.

    Google Scholar 

  • Arlow, P. and Gannon, M. J.: 1982, ‘Social responsiveness, corporate structure, and economic performance’, Academy of Management Review 7, 235–241.

    Google Scholar 

  • Barach, J. A.: 1985, ‘The ethics of hardball’, California Management Review 27(2), 132–139.

    Google Scholar 

  • Baumhart, R. C.: 1961, ‘How ethical are businessmen?’, Harvard Business Review 39, 6–19, 156–176.

    Google Scholar 

  • Bird, F. and Waters, J. A.: 1987, ‘The nature of managerial moral standards’, Journal of Business Ethics 6(1), 1–13.

    Google Scholar 

  • Brenner, S. N. and Molander, E. A.: 1977, ‘Is the ethics of business changing’, Harvard Business Review 55, 57–71.

    Google Scholar 

  • Carr, A. Z.: 1970, ‘Can an executive afford a conscience?’ Harvard Business Review 48, 58–64.

    Google Scholar 

  • Carr, A. Z.: 1970, ‘Can an executive afford a conscious?’ Harvard Business Review 48, 58–64.

    Google Scholar 

  • Cavanagh, G. F., Moberg, D. J., and Velasquez, M.: 1981, ‘The ethics of organizational politics’, Academy of Management Review 6, 363–374.

    Google Scholar 

  • Chacko, T. I.: 1983, ‘Job and life satisfactions: A causal analysis of their relationships’, Academy of Management Journal 26, 163–169.

    Google Scholar 

  • Chatov, R.: 1980, ‘What corporate ethics statements say’, California Management Review 22(4), 20–29.

    Google Scholar 

  • Chewing, R. C.: 1984, ‘Can free enterprise survive ethical schizophrenia?’, Business Horizons 27(2), 5–11.

    Article  Google Scholar 

  • Cochran, P. L. and Wartick, S. L.: 1984, ‘“Golden parachutes”: A closer look’, California Management Review 26(4), 111–125.

    Google Scholar 

  • Cochran, P. L. and Wood, R. A. 1984, ‘Corporate social responsibility and financial performance’, Academy of Management Journal 27, 42–56.

    Google Scholar 

  • Cressey, D. R. and Moore, C. A.: 1983, ‘Managerial values and corporate codes of ethics’, California Management Review 25(4), 53–77.

    Google Scholar 

  • Drucker, P. F.: 1984, ‘The new meaning of social responsibility’, California Management Review 26(2), 53–63.

    Google Scholar 

  • Fasching, D. J.: 1981, ‘A case for corporate and management ethics’, California Management Review 23(4), 62–76.

    Google Scholar 

  • Festinger, L.: 1958, ‘The motivating effect of cognitive dissonance’, in G. Lindzey (ed.), Assessment of Human Motivation (New York, N.Y.: Rinehart and Company), 65–86.

    Google Scholar 

  • Fleming, J. E.: 1986, ‘A study of business ethics research’, Paper presented at annual meetings of the Academy of Management, Chicago, IL.

  • Foote, S. B.: 1981, ‘Corporate responsibility in a changing legal environment’, California Management Review 26(3), 217–228.

    Google Scholar 

  • Hegarty, W. H. and Sims, H. P., Jr.: 1978, ‘Some determinants of unethical decision behavior: An experiment’, Journal of Applied Psychology 63, 451–457.

    Article  Google Scholar 

  • Jackall, R.: 1983, ‘Moral mazes: bureaucracy and managerial work’, Harvard Business Review 61, 118–130.

    Google Scholar 

  • Jansen, E. and Von Glinow, M. A.: 1985, ‘Ethical ambivalence and organizational reward systems’, Academy of Management Review 10, 814–822.

    Google Scholar 

  • Jones, T. M.: 1980, ‘Corporate social responsibility revisited, redefined’, California Management Review 22(2), 59–67.

    Google Scholar 

  • Keenan, A. and Newton, T. J.: 1985, ‘Stressful events, stressors and psychological strains in young professional engineers’, Journal of Occupational Behavior 6, 151–156.

    Google Scholar 

  • Lodge, G. C.: 1977, ‘Ethics and the new ideology: Can business adjust?’, Management Review, 10–19.

  • Markowitz, S.: 1984, ‘Ethical rules for corporate pac-men’, Business and Society Review, 21–25.

  • Miceli, M. P. and Near, J. P.: 1984, ‘The relationship among beliefs, organizational position, and whistle-blowing status: a discriminant analysis’, Academy of Management Journal 27, 687–705.

    Google Scholar 

  • Moser, M. R.: 1985, ‘A framework for analyzing corporate social responsibility’, Journal of Business Ethics 5, 69–72.

    Google Scholar 

  • Moskowitz, M.: 1985, ‘The corporate responsibility champs... and chumps’, Business and Society Review 52, 4–10.

    Google Scholar 

  • Nader, R.: 1984, ‘Reforming corporate governance’, California Management Review 26(4), 126–132.

    Google Scholar 

  • Ostlund, L. E.: 1977, ‘Attitudes of managers toward corporate social responsibility’, California Management Review 19(4), 35–49.

    Google Scholar 

  • Pinder, C. C.: 1977, ‘Concerning the application of human motivation theories in organizational settings’, Academy of Management Review 2, 384–397.

    Google Scholar 

  • Posner, B. Z. and Schmidt, W. H.: 1984, ‘Values and the American manager: An update’, California Management Review 26(3), 202–216.

    Google Scholar 

  • Saul, G. K.: 1981, ‘Business ethics: Where are we going?’, Academy of Management Review 6, 269–276.

    Google Scholar 

  • Sturdivant, F. D. and Gintner, J. L.: 1977, ‘Corporate social responsiveness: Management attitudes and economic performance’, California Management Review 19(3), 30–39.

    Google Scholar 

  • Thibodeaux, M. S. and Powell, J. D.: 1985, ‘Exploitation: Ethical problems of organizational power’, SAM Advanced Management Journal 50(2), 42–44.

    Google Scholar 

  • Von Glinow, M. A. and Novelli, H. P., Jr.: 1982, ‘Ethical standards within organizational behavior’, Academy of Management Journal 25, 417–436.

    Google Scholar 

  • Walter, G. A.: 1984, ‘Organizational development and individual rights’, The Journal of Applied Behavioral Science 20, 423–439.

    Google Scholar 

  • Walters, K. D.: 1977, ‘Corporate social responsibility and political ideology’, California Management Review 19(3), 40–51.

    Google Scholar 

  • Walton R. E. and Warwick, D. P.: 1973, ‘The ethics of organizational development’, The Journal of Applied Behavioral Science 9, 681–698.

    Google Scholar 

  • Waters, J. A.: 1978, ‘Catch 20.5: Corporate morality as an organizational phenomenon’, Organizational Dynamics 6(4), 3–19.

    Article  Google Scholar 

  • Waters, J. A. and Bird, F.: 1987, ‘The moral dimension of organizational culture’, Journal of Business Ethics 6(1), 15–22.

    Google Scholar 

  • Waters, J. A., Bird, F., and Chant, P. D.: 1986, ‘Everyday moral issues experienced by managers’, Journal of Business Ethics 5(5), 373–384.

    Google Scholar 

  • Williams, O. F.: 1982, ‘Business ethics: A trojan horse?’, California Management Review 24(4), 14–24.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Additional information

Martin R. Moser, Ph.D., is an Associate Professor of Management at the University of Lowell, Lowell, in Massachusetts, U.S.A. Dr. Moser's current research and consulting activities are in the areas of business ethics and management of professional personnel.

Supported by a grant from the Center for Productivity Enhancement at the University of Lowell, Lowell, Massachusetts

Rights and permissions

Reprints and permissions

About this article

Cite this article

Moser, M.R. Ethical conflict at work: A critique of the literature and recommendations for future research. J Bus Ethics 7, 381–387 (1988). https://doi.org/10.1007/BF00382541

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF00382541

Keywords

Navigation