Abstract
Service-Oriented Architecture enables users, both ordinary end users and IT professionals, to be part of the development cycle of interactive service-based systems in order to fulfil their desired needs. In this paper we explore and compare the mental model of two different categories of users towards the idea of “service composition by end users”. Participants’ responses are concluded from 5 separate focus groups, including a total of 64 participants. Results have shown that both groups of users are highly interested in the composition of service-based systems; however, privacy and security concerns and technical complexity of current approaches and service composition environments hinder the diffusion of service-based technologies among users. In this respect, this paper proposes a preliminary model of service composition uptake by end users and discusses user views and requirements to facilitate service composition.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Alonso, G., Casati, F., Kuno, H., Machiraju, V.: Web Services: Concepts, Architectures, and Applications. Springer, Heidelberg (2004)
Braun, V., Clarke, V.: Using Thematic Analysis in Psychology. Qualitative Research in Psychology 3(2), 77–101 (2006)
Green, T., Blackwell, A.: Cognitive Dimensions of Information Artefacts: A Tutorial (1998), http://www.cl.cam.ac.uk/~afb21/CognitiveDimensions/CDtutorial.pdf
Jinghai, R., Xiaomeng, S.: A Survey of Automated Web Service Composition Methods. In: Cardoso, J., Sheth, A.P. (eds.) SWSWPC 2004. LNCS, vol. 3387, pp. 43–54. Springer, Heidelberg (2005)
Li Na-Liu, K.: Visual Languages for Event Integration Specification. PhD Thesis, University of Auckland, Department of Computer Science (2008)
Lieberman, H., Paterno, F., Wulf, V. (eds.): End User Development. Springer, Germany (2005)
Martinez, A., Patino-Martinez, M., Jimenez-Peris, R., Perez-Sorrosal, F.: ZenFlow: A Visual Web Service Composition Tool for BPEL4WS. In: Proceedings of the IEEE Symposium on VLHCC, pp. 181–188. IEEE Computer Society, Washington (2005)
McGill, T., Klisc, C.: End User Perceptions of the Benefits and Risks of End User Web Development. Journal of Organizational and End User Computing 18(4), 22–42 (2006)
Mehandjiev, N., Stoitsev, T., Grebner, O., Scheidl, S., Riss, U.: End User Development for Task Management: Survey of Attitudes and Practices. In: Proceedings of IEEE Symposium on VLHCC. IEEE Press, Los Alamitos (2008)
Morgan, D.L.: Focus Groups as Qualitative Research. Sage Publications, California (1997)
Myers, B., Pane, J. F., Ko, A.: Natural Programming Languages and Environments. Communications of the ACM (Special issue on End-User Development) 47(9) (2004)
Namoune, A., Nestler, T., Angeli, A.D.: End User Development of Service-based Applications. In: 2nd Workshop on HCI and Services at HCI 2009, Cambridge (2009)
Papazoglou, M.P., Traverso, P., Dustdar, S., Leymann, F.: Service-Oriented Computing: State of the Art and Research Challenges. Computer 40(11), 38–45 (2007)
Sutcliffe, A., Lee, D., Mehandjiev, N.: Contributions, Costs and Prospects for End-User Development. In: Proceedings of HCI International. Lawrence Erlbaum Associates, Inc., New Jersey (2003)
Sutcliffe, A., Mehandjiev, N.: Introduction: Special Issue on End User Development. The Communications of ACM 47(9), 31–32 (2004)
Zaha, J., Barros, A.P., Dumas, M., ter Hofstede, A.H.M.: Let’s Dance: A Language for Service Behavior Modeling. In: Meersman, R., Tari, Z. (eds.) OTM 2006. LNCS, vol. 4275, pp. 145–162. Springer, Heidelberg (2006)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Namoun, A., Wajid, U., Mehandjiev, N. (2010). A Comparative Study: Service-Based Application Development by Ordinary End Users and IT Professionals. In: Di Nitto, E., Yahyapour, R. (eds) Towards a Service-Based Internet. ServiceWave 2010. Lecture Notes in Computer Science, vol 6481. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17694-4_14
Download citation
DOI: https://doi.org/10.1007/978-3-642-17694-4_14
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-17693-7
Online ISBN: 978-3-642-17694-4
eBook Packages: Computer ScienceComputer Science (R0)