Abstract
This paper underlines how the use of Soft Systems Methodology (SSM) for an efficient planning, implementation and monitoring of a dynamic performance management system supported by a conceptual scheme that enables a conscious and prepared implementation, can provide instances of performance of a collaborative network, and also promote alignment among the partners. A systematic way to implement it and a review on two practical applications in Brazilian collaborative networks of SMEs are also presented.
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da Piedade Francisco, R., Azevedo, A. (2009). An SSM-Based Approach to Implement a Dynamic Performance Management System. In: Camarinha-Matos, L.M., Paraskakis, I., Afsarmanesh, H. (eds) Leveraging Knowledge for Innovation in Collaborative Networks. PRO-VE 2009. IFIP Advances in Information and Communication Technology, vol 307. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04568-4_49
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DOI: https://doi.org/10.1007/978-3-642-04568-4_49
Publisher Name: Springer, Berlin, Heidelberg
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