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The Integrative Role of IT in Product and Process Innovation: Growth and Productivity Outcomes for Manufacturing

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Book cover Enterprise Information Systems (ICEIS 2009)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 24))

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Abstract

The assimilation of IT for business process integration plays an integrative role by providing an organization with the ability to exploit innovation opportunities with the purpose of increasing their growth and productivity. Based on survey data obtained from 309 Canadian manufacturing SMEs, this study aims at a deeper understanding of the assimilation of IT for business process integration with regard to product and process innovation. The first objective is to identify the effect of the assimilation of IT for business process integration on growth and productivity. The second objective is to verify if the assimilation of IT for business process integration varies amongst low, medium and high-tech SMEs. Results indicate that the assimilation of IT for business process integration depends upon the type of innovation. It also varies as per the technological intensity of the firms. The assimilation of IT for business process integration has two effects: it increases the growth of manufacturing SMEs by enabling product innovation; but it decreases their productivity by impeding the process innovation.

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Author information

Authors and Affiliations

  1. Institut de recherche sur les PME, Université du Québec à Trois-Rivières, Trois-Rivières, Canada

    Louis Raymond

  2. John Molson School of Business, Concordia University, Montreal, Canada

    Anne-Marie Croteau

  3. Télé-université, Université du Québec à Montréal, Québec, Canada

    François Bergeron

Authors
  1. Louis Raymond
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  2. Anne-Marie Croteau
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  3. François Bergeron
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Editor information

Editors and Affiliations

  1. Department of Systems and informatics, Institute for Systems and Technologies of Information, Control and Communication (INSTICC) and Instituto Politécnico de Setúbal (IPS), Rua do Vale de Chaves, Estefanilha, 2910-761, Setúbal, Portugal

    Joaquim Filipe  & José Cordeiro  & 

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© 2009 Springer-Verlag Berlin Heidelberg

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Raymond, L., Croteau, AM., Bergeron, F. (2009). The Integrative Role of IT in Product and Process Innovation: Growth and Productivity Outcomes for Manufacturing. In: Filipe, J., Cordeiro, J. (eds) Enterprise Information Systems. ICEIS 2009. Lecture Notes in Business Information Processing, vol 24. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01347-8_3

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  • DOI: https://doi.org/10.1007/978-3-642-01347-8_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-01346-1

  • Online ISBN: 978-3-642-01347-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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