Abstract
A business process maturity model provides standards and measures to organizations in assessing, defining and improving business processes, thereby guiding them to achieving business goals and values. In this paper, we present a business process maturity model called Value based Process Maturity Model (vPMM) that overcomes the limitations of the existing models. The vPMM is a model that can be used to determine the maturity of an organization’s current business process practices by considering an organization’s business value creation capability as well. It helps an organization set priorities for improving its product production and/or service provisioning using a proven strategy and for developing the capability required to accomplish its business values.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
The 8 Omega Framework, http://www.bmpg.org
Burlton, R.: In search of BPM excellence. In: BPM: From Common Sense to Common Practice. Meghan-Kiffer Press (2005)
Chrissis, M.B., Konrad, M., Shrum, S.: CMMI: Guidelines for Process Integration and Product Improvement. Addison-Wesley, Reading (2003)
Curtis, B.: Overview of the Business Process Maturity Model. San Antonio SPIN (April 2004)
Curtis, B., Alden, J.: The Business Process Maturity Model: An overview for OMG members (2006)
Elzinga, D.J., Horak, T., Lee, C., Bruner, C.: Business Process Management: Survey and Methodology. IEEE Transactions on Engineering Management 42(2), 119–128 (1995)
Fisher, D.M.: The Business Process Maturity Model: A Practical Approach for Identifying Opportunities for Optimization., BP Trends (September 2004)
Fisher, D.M.: Getting Started on the Path to Process-Driven Enterprise Optimization. BP Trends (February 2005)
Garretson, P.: How Boeing A&T Manages Business Processes. BP Trends (November 2005)
Harmon, P.: Evaluating an Organization’s Business Process Maturity. BP Trends (March 2004)
Harrington, H.J.: Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness. McGraw-Hill, New York (1991)
Ho, D.: Business Process Maturity Model – A CMM-Based Business Process Reengineering Research. Center of Excellence in Business Process Innovation, Stevens Institute of Technology (2004)
ISO/IEC 12207 (ISO/IEC 12207) Standard for Information Technology Software Life Cycle Processes (1995)
ISO/IEC 15288 (ISO/IEC 15288) Standard for Information Technology System Life Cycle Processes (2002)
Khan, R.N.: Business Process Management: A Practical Guide. Meghan-Kiffer Press (2004)
NIST, Integration DEfinition for Function Modeling (IDEF0), Draft Federal Information Processing Standards Publication 183, National Institute for Standards and Technology, Washington D.C. (1993)
Porter, M.E.: Competitive Advantage: Creating and Sustaining Superior Performance. Free Press, NY (1985)
Rosemann, M., de Bruin, T.: Application of a Holistic Model for Determining BPM Maturity. BP Trends (February 2005)
Rosemann, M., de Bruin, T.: Towards a Business Process Management Maturity Model. In: Proc. 13th European Conference on Information Systems (2005)
Smith, H., Fingar, P.: Process Management Maturity Models. BP Trends (July 2004)
Smith, H., Neal, D., Ferrara, L., Hayden, F.: Business Process Management. Business Process Management Summit (September 2001)
Spanyi, A.: Beyond Process Maturity to Process Competence. BP Trends (June 2004)
Harmon, P.: BPM Methodologies and Process Maturity. BP Trends (May 2006)
Hammar, M.: The Process Audit. Harvard Business Review 85(4), 111–123 (2007)
Sinur, J.: A Strategist’s Perspective. BP Trends (May 2007)
Lee, J.H., Lee, D.H., Kang, S.W.: An Overview of the Business Process Maturity Model (BPMM). In: Chang, K.C.-C., Wang, W., Chen, L., Ellis, C.A., Hsu, C.-H., Tsoi, A.C., Wang, H. (eds.) APWeb/WAIM 2007. LNCS, vol. 4537, pp. 384–395. Springer, Heidelberg (2007)
CMU/SEI, The Capability Maturity Model: Guides for Improving the Software Process. Addison Wesley, Reading (1994)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Lee, J., Lee, D., Kang, S. (2009). vPMM: A Value Based Process Maturity Model. In: Lee, R., Hu, G., Miao, H. (eds) Computer and Information Science 2009. Studies in Computational Intelligence, vol 208. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-01209-9_18
Download citation
DOI: https://doi.org/10.1007/978-3-642-01209-9_18
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-01208-2
Online ISBN: 978-3-642-01209-9
eBook Packages: EngineeringEngineering (R0)