Abstract
For the business communication by e-mail with cellular phones, we think there is a serious problem. We sometimes misunderstand the intention of a sender and get into trouble as a result. Such missing each other is caused by a human egocentrism. Therefore, this egocentrism becomes a prevention factor of the good communication on e-Business. To handle this problem, this paper proposes a new model of the egocentrism for e-Business on the Internet based on DSM method which is the standard evaluation index of mental diseases in the psychiatry. It also describes a technique to predict egocentrism using N-gram model. Finally, we examined an evaluation experiment and got results that the precision was 100% and the recall was 34%. From these results, we conclude that this egocentrism presumption method is useful way to reduce misunderstanding the intention of messages on the Internet for e-Business.
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Suzuki, N., Tsuda, K. (2008). Egocentrism Presumption Method with N-Gram for e-Business. In: Lovrek, I., Howlett, R.J., Jain, L.C. (eds) Knowledge-Based Intelligent Information and Engineering Systems. KES 2008. Lecture Notes in Computer Science(), vol 5178. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85565-1_125
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DOI: https://doi.org/10.1007/978-3-540-85565-1_125
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-85564-4
Online ISBN: 978-3-540-85565-1
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