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SmartGov: A Knowledge-Based Platform for Transactional Electronic Services

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Electronic Government (EGOV 2002)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2456))

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Abstract

Public transaction services (such as e-forms) although perceived the future of e-government have not yet realised their full potential. E-forms have a significant role in e-government, as they are the basis for implementing most of the twenty public services that all member states have to provide to their citizens and businesses. The aim of the SmartGov project is to specify, develop, deploy and evaluate a knowledge-based platform to assist public sector employees to generate online transaction services by simplifying their development, maintenance and integration with already installed IT systems. This platform will be evaluated in two European countries (in one Ministry and one Local Authority). This paper outlines key issues in the development of the SmartGov system platform.

Project partially funded by the European Community under the “Information Society Technologies” Programme (1998–2002) (Project Number IST-2001-35399).

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References

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Author information

Authors and Affiliations

  1. e-Gov Lab, Dept. of Informatics and Telecommunications, University of Athens, Greece

    P. Georgiadis, G. Lepouras & C. Vassilakis

  2. Archetypon S.A., Greece

    G. Boukis, E. Tambouris & S. Gorilas

  3. International Teledemocracy Centre, University of Napier, Napier

    E. Davenport, A. Macintosh & J. Fraser

  4. City of Edinburgh Council, UK

    D. Lochhead

Authors
  1. P. Georgiadis
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  2. G. Lepouras
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  3. C. Vassilakis
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  4. G. Boukis
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  5. E. Tambouris
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  6. S. Gorilas
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  7. E. Davenport
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  8. A. Macintosh
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  9. J. Fraser
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  10. D. Lochhead
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Editor information

Editors and Affiliations

  1. Institute of Applied Computer Science, University of Linz, Altenbergerstr. 69, 4040, Linz, Austria

    Roland Traunmüller

  2. Lehrstuhl für Verwaltungsinformatik, University of Oldenburg, 26111, Oldenburg, Germany

    Klaus Lenk

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© 2002 Springer-Verlag Berlin Heidelberg

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Georgiadis, P. et al. (2002). SmartGov: A Knowledge-Based Platform for Transactional Electronic Services. In: Traunmüller, R., Lenk, K. (eds) Electronic Government. EGOV 2002. Lecture Notes in Computer Science, vol 2456. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-46138-8_59

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  • DOI: https://doi.org/10.1007/978-3-540-46138-8_59

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-44121-2

  • Online ISBN: 978-3-540-46138-8

  • eBook Packages: Springer Book Archive

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