Abstract
Communities play an important role for knowledge creation in the knowledge society. Conversational communications play a primary means for supporting a collective activity of people for knowledge creation, management, and application. In this paper, I propose a framework of the conversational knowledge process for supporting communities, and present the knowledge channel approach featuring knowledge cards for representing conversational units, the knowledge lifecycle support, and the strategic control of information stream. I show some implemented systems to show how these ideas are implemented.
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Nishida, T. (2003). Supporting the Conversational Knowledge Process in the Networked Community. In: Bianchi-Berthouze, N. (eds) Databases in Networked Information Systems. DNIS 2003. Lecture Notes in Computer Science, vol 2822. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39845-5_12
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DOI: https://doi.org/10.1007/978-3-540-39845-5_12
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-20111-3
Online ISBN: 978-3-540-39845-5
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