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Carmel, E., Agarwal, R. (2006). The Maturation of Offshore Sourcing of Information Technology Work. In: Hirschheim, R., Heinzl, A., Dibbern, J. (eds) Information Systems Outsourcing. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-34877-1_22
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