Summary
This case study illustrates the benefits gained from implementing the full lifecycle of BPM, i.e. from Process Design to Process Automation to Process monitoring. ABFS has implemented the full lifecycle for their Loan Origination Process and gained a 15% productivity increase within the first 3 months of implementation.
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© 2004 Springer-Verlag Berlin Heidelberg
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Cook, Y., Naidoo, T. (2004). Business Process Automation: Automating and Monitoring the Mortgage Process. In: Scheer, AW., Abolhassan, F., Jost, W., Kirchmer, M. (eds) Business Process Automation. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24702-9_6
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DOI: https://doi.org/10.1007/978-3-540-24702-9_6
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-05869-1
Online ISBN: 978-3-540-24702-9
eBook Packages: Springer Book Archive