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A Proposed Tourism Information Accuracy Assessment (TIAA) Framework

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Recent Trends in Data Science and Soft Computing (IRICT 2018)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 843))

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Abstract

In the tourism business, there is an urgent need to provide better information accuracy levels. The information accuracy gaps and issues are affecting the tourism stakeholders from making informed decisions. The proposed Tourism Information Accuracy Assessment (TIAA) framework strongly underscores the need for accurate tourism information. The proposed framework is adapted from the ISO/IEC 9126 standard for tourism information resource, environment, assessment and quality process identification and the existing methodologies of information quality assessment in determining the framework information accuracy dimensions, accuracy characteristics and indicator identification. In this article, we will explain the proposed framework in terms of the information accuracy factors, sub-factors, dimensions, accuracy characteristics and accuracy assessments. The framework will be evaluated by tourism experts. The tourism experts’ reviews and findings will be discussed in the analysis and results presentation sections.

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Author information

Authors and Affiliations

  1. Advanced Informatics School, Universiti Teknologi, Malaysia, Kuala Lumpur, Malaysia

    Sivakumar Pertheban & Ganthan Narayana Samy

  2. School of Engineering and Information Technology, Charles Darwin University, Casuarina, Australia

    Bharanidharan Shanmugam

  3. Faculty of Science and Technology, Universiti Sains Islam Malaysia, Nilai, Malaysia

    Sundresan Perumal

Authors
  1. Sivakumar Pertheban
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  2. Ganthan Narayana Samy
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  3. Bharanidharan Shanmugam
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  4. Sundresan Perumal
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Corresponding author

Correspondence to Sivakumar Pertheban .

Editor information

Editors and Affiliations

  1. College of Computer Science and Engineering, Taibah University, Medina, Saudi Arabia

    Faisal Saeed

  2. Information Systems Department, Faculty of Computing, Universiti Teknologi Malaysia, Skudai, Malaysia

    Nadhmi Gazem

  3. Information Technology Department, Faculty of Engineering and Information Technology, Taiz University, Taiz, Yemen

    Fathey Mohammed

  4. Information Systems Department, Faculty of Computing, Universiti Teknologi Malaysia, Skudai, Malaysia

    Abdelsalam Busalim

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Pertheban, S., Samy, G.N., Shanmugam, B., Perumal, S. (2019). A Proposed Tourism Information Accuracy Assessment (TIAA) Framework. In: Saeed, F., Gazem, N., Mohammed, F., Busalim, A. (eds) Recent Trends in Data Science and Soft Computing. IRICT 2018. Advances in Intelligent Systems and Computing, vol 843. Springer, Cham. https://doi.org/10.1007/978-3-319-99007-1_77

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