Skip to main content
SpringerLink
Log in
Book cover

World Conference on Information Systems and Technologies

WorldCIST 2017: Recent Advances in Information Systems and Technologies pp 474–480Cite as

Identifying Opportunities and Challenges for Adding Value to Decision-Making in Higher Education Through Academic Analytics

  • Conference paper
  • First Online:

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 570))

Abstract

Not only have the modes of teaching in higher education drastically changed in the last years but also the role of universities in society and economy. The changes, which are driven by among others, the global competition for students, academics and funding are unlikely to relent. This puts pressure on universities and also calls for business-approaches in higher education with an ever-growing need for data-driven decision-making. Based on higher education value chain studies, this paper discusses the opportunities and challenges for academic analytics to provide relevant information for decision-making and proposes a Business Intelligence delivery framework to maximize value generation. It contributes to the dialog on the role of academic information systems and business intelligence in higher education institutions for data-driven decision-making.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Datnow, A., Hubbard, L.: Teacher capacity for and beliefs about data-driven decision making: a literature review of international research. J. Educ. Chang. 17(1), 7–28 (2016)

    Article  Google Scholar 

  2. Porter, M.E.: Towards a dynamic theory of strategy. Strateg. Manag. J. 12(S2), 95–117 (1991)

    Article  MathSciNet  Google Scholar 

  3. Aquila, C.D., Tria, F.D.I., Lefons, E., Tangorra, F.: Business intelligence solution for university management. In: 10th WSEAS International Conference on Mathematical Methods and Compuational Techniques in Electrical Engineering (MMACTEE 2008), pp. 318–324 (2008)

    Google Scholar 

  4. Rathee, R., Rajain, P.: Service value chain models in higher education. Int. J. Emerg. Res. Manag. Technol. 7(2), 1–6 (2013)

    Google Scholar 

  5. Daniel, B.: Big data and analytics in higher education: opportunities and challenges. Br. J. Educ. Technol. 46(5), 904–920 (2015)

    Article  Google Scholar 

  6. Strauser, J.: Examining the application of big data analytics to increase university retention and promote student success. Issues Inf. Syst. 16(ii), 140–148 (2015)

    Google Scholar 

  7. Ortiz, S.: Taking business intelligence to the masses. Computer (Long. Beach. Calif) 43(7), 12–15 (2010)

    Google Scholar 

  8. Arnold, K.E., Lynch, G., Huston, D., Wong, L., Jorn, L., Olsen, C.W.: Building institutional capacities and competencies for systemic learning analytics initiatives. In: 4th International Conference on Learning Analytics and Knowledge, LAK 2014, pp. 257–260 (2014)

    Google Scholar 

  9. Duan, L., Xiong, Y.: Big data analytics and business analytics. J. Manag. Anal. 2(1), 1–21 (2015)

    Google Scholar 

  10. Lauridsen, B.: Shifting the paradigm: value-chain analysis applied to online learning. In: TCC Worldwide Online Conference, pp. 100–112 (2011)

    Google Scholar 

  11. Groves, R.E.V., Pendlebury, M.W., Stiles, D.R.: A critical appreciation of the uses for strategic management thinking, systems and techniques in British universities. Financ. Account Manag. 13(4), 293–312 (1997)

    Article  Google Scholar 

  12. Pathak, V., Pathak, K.: Reconfiguring the higher education value chain. Manag. Educ. 24(4), 166–171 (2010)

    Article  Google Scholar 

  13. Hutaibat, K.A.: Value chain for strategic management accounting in higher education. Int. J. Bus. Manag. 6(11), 206–219 (2011)

    Article  Google Scholar 

  14. Stonehouse, G., Snowdon, B.: Competitive advantage revisited: Michael Porter on strategy and competitiveness. J. Manag. Inq. 16(3), 256–273 (2007)

    Article  Google Scholar 

  15. Kocian, C.: Prozesslandkarte für Hochschulen. Die Neue Hochschule 2, 32–36 (2007)

    Google Scholar 

  16. Sriram, R.S.: Business intelligence - in the context of global business environment. J. Glob. Inf. Technol. Manag. 11(2), 1–4 (2008)

    Google Scholar 

  17. Bala, M., Ojha, D.B.: Study of applications of data mining techniques in education. Int. J. Res. Sci. Technol. 2(1), 1–10 (2012)

    Google Scholar 

  18. Sacín, C.V., Chue, J., Barrientos, A., Victoria, D., Estrella, J., Peche, J.P., Ortigosa, A.: A case study: data mining applied to student enrollment. In: The 3rd International Conference on Educational Data Mining, Pittsburgh, PA, USA, 11–13 June 2010, pp. 333–334 (2010)

    Google Scholar 

  19. Sacín, C.V., Chue, J., Peche, J.P., Alvarado, G., Vinatea, B., Estrella, J., Ortigosa, A.: A data mining approach to guide students through the enrollment process based on academic performance. User Model. User-Adapt. Interact. 21(1–2), 217–248 (2011)

    Google Scholar 

  20. Ognjanovic, I., Gasevic, D., Dawson, S.: Using institutional data to predict student course selections in higher education. Internet High. Educ. 29, 49–62 (2016)

    Article  Google Scholar 

  21. Abu-Oda, G.S., El-Halees, A.M.: Data mining in higher education: university student dropout case study. Int. J. Data Min. Knowl. Manag. Proces. 5(1), 15–27 (2015)

    Article  Google Scholar 

  22. AlHammadi, D.A.A., Aksoy, M. S.: Data mining in higher education. Period. Eng. Nat. Sci. 1(2), 1–4 (2013)

    Google Scholar 

  23. Campbell, J.P., Deblois, P.B., Oblinger, D.G.: Academic analytics: a new tool for a new era. Educ. Rev. 42(4), 40–57 (2007)

    Google Scholar 

  24. Muntean, M., Bologa, A.R., Bologa, R., Florea, A.: Business intelligence systems in support of university strategy. In: Proceedings of the WSEAS/IASME International Conference on Educational Technologies, pp. 118–123 (2011)

    Google Scholar 

  25. Bogza, R.M., Zaharie, D.: Business intelligence as a competitive differentiator. In: Proceedings of 2008 IEEE International Conference on Automation, Quality and Testing, Robotics, AQTR 2008, vol. 1, pp. 146–151 (2008). THETA 16th Ed.

    Google Scholar 

  26. Yeoh, W., Koronios, A.: Critical success factors for business intelligence systems. J. Comput. Inf. Syst. 50, 23–32 (2010)

    Google Scholar 

Download references

Acknowledgments

Ildeberto Rodello thanks to FAPESP (Fundação de Amparo à Pesquisa do Estado de São Paulo), for the supporting grant (process 2016/11630-3).

Author information

Authors and Affiliations

  1. Faculty of Economic and Management Sciences, University of the Western Cape, Robert Sobukwe Road, Bellville, 7535, Republic of South Africa

    James K. Njenga & Olaf Jacob

  2. School of Economics, Business Administration and Accounting at Ribeirão Preto, University of São Paulo, Avenida Bandeirantes 3900, Ribeirão Preto, São Paulo, 14040-905, Brazil

    Ildeberto A. Rodello

  3. Department of Information Management, Neu-Ulm University of Applied Sciences, Wileystrasse 1, 89231, Neu-Ulm, Germany

    James K. Njenga, Ildeberto A. Rodello, Karin Hartl & Olaf Jacob

Authors
  1. James K. Njenga
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Ildeberto A. Rodello
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Karin Hartl
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Olaf Jacob
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to James K. Njenga .

Editor information

Editors and Affiliations

  1. DEI/FCT, Universidade de Coimbra, Coimbra, Baixo Mondego, Portugal

    Álvaro Rocha

  2. Nova IMS, Universidade Nova de Lisboa, Lisboa, Portugal

    Ana Maria Correia

  3. College of Engineering, The Ohio State University, Columbus, Ohio, USA

    Hojjat Adeli

  4. DSI/EEUM, Universidade do Minho, Guimarães, Portugal

    Luís Paulo Reis

  5. DIMES, Università della Calabria, Arcavacata di Rende, Italy

    Sandra Costanzo

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Njenga, J.K., Rodello, I.A., Hartl, K., Jacob, O. (2017). Identifying Opportunities and Challenges for Adding Value to Decision-Making in Higher Education Through Academic Analytics. In: Rocha, Á., Correia, A., Adeli, H., Reis, L., Costanzo, S. (eds) Recent Advances in Information Systems and Technologies. WorldCIST 2017. Advances in Intelligent Systems and Computing, vol 570. Springer, Cham. https://doi.org/10.1007/978-3-319-56538-5_48

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-56538-5_48

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-56537-8

  • Online ISBN: 978-3-319-56538-5

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation