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Acceptance and Use of HRIS and Influence on Organizational Performance of SMEs in a Developing Economy: The Case of Cameroon

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Recent Advances in Information Systems and Technologies (WorldCIST 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 569))

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Abstract

Nowadays, organizations in developed countries use Human Resources Information System (HRIS) in their management as a key element for strategic purposes. However, developing nations such as Cameroon seemed to face challenges in deploying HRIS. Our research attempts to identify salient factors that promote the acceptance and use of HRIS within Cameroonian organizations, and their influence on performance. By drawing on the extant relevant literature, we identified several factors that were analyzed against findings from a survey we conducted among a dozen of HR Managers and 258 HR’s employees. Data were analyzed through SmartPLS 3.2.4. We found quality system is the only predictor of adoption of HRIS. Furthermore, it appeared that acceptance and use, and users’ satisfaction significantly influence performance. Contrary to available research conclusions, our research revealed that HRIS is not sufficiently implemented within firms. Such unusual findings suggest practitioners, mainly SMEs, for the need to develop this system if they are actually eager to face the global competition and take the best of advantage from it. For the better explanation of organizational performance, future researchers may add “business/functional managers” and “end users’” points of view or include moderating variables such as age, gender and education.

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Author information

Authors and Affiliations

  1. GRIAGES, Catholic University of Central Africa, P.O. BOX. 11628, Yaounde, Cameroon

    Fobang Aime Noutsa & Jean Robert Kala Kamdjoug

  2. Department of Information Management, Toulouse Business School, 20 Boulevard Lascrosses, 31068, Toulouse, France

    Samuel Fosso Wamba

Authors
  1. Fobang Aime Noutsa
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  2. Jean Robert Kala Kamdjoug
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  3. Samuel Fosso Wamba
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Corresponding author

Correspondence to Fobang Aime Noutsa .

Editor information

Editors and Affiliations

  1. DEI/FCT, Universidade de Coimbra, Coimbra, Baixo Mondego, Portugal

    Álvaro Rocha

  2. Nova IMS, Universidade Nova de Lisboa, Lisboa, Portugal

    Ana Maria Correia

  3. College of Engineering, The Ohio State University, Columbus, Ohio, USA

    Hojjat Adeli

  4. DSI/EEUM, Universidade do Minho, Guimarães, Portugal

    Luís Paulo Reis

  5. DIMES, Università della Calabria, Arcavacata di Rende, Italy

    Sandra Costanzo

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Noutsa, F.A., Kala Kamdjoug, J.R., Fosso Wamba, S. (2017). Acceptance and Use of HRIS and Influence on Organizational Performance of SMEs in a Developing Economy: The Case of Cameroon. In: Rocha, Á., Correia, A., Adeli, H., Reis, L., Costanzo, S. (eds) Recent Advances in Information Systems and Technologies. WorldCIST 2017. Advances in Intelligent Systems and Computing, vol 569. Springer, Cham. https://doi.org/10.1007/978-3-319-56535-4_57

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  • DOI: https://doi.org/10.1007/978-3-319-56535-4_57

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