Abstract
With ongoing changes in digital technologies and increased use of these technologies in people’s daily lives, corporate workplaces and academia are changing as well. According to research, learning professionals have been concerned about adequate professional preparation and ongoing professional development for those going into the field of instructional design. Learning professionals should be able to engage in complex problem-solving in changing conditions. They can benefit from on-the-job learning, especially using digital technologies. Online technologies now provide virtual access to almost unlimited information resources at any time. People can learn informally through these applications. Research shows there is value in using social media in both academic and corporate environments to connect and communicate with new resources, to learn, and to work collaboratively, especially with the support of a learning community. Learning professionals, as well as their students, can benefit from social media expertise. This chapter focuses on current research and theory regarding changing roles, focusing on the impact and potential of integrating social media learning options into the preparation and practices of learning professionals wherever they work.
References
Aghaei, S., Nematbakhsh, M. A., & Farsani, H. K. (2012). Evolution of the world wide web: From web 1.0 to web 4.0. International Journal of Web & Semantic Technology, 3(1), 1–10. https://doi.org/10.5121/ijwest.2012.3101.
ATD, IACET, & Rothwell & Associates. (2015). Skills, challenges, and trends in instructional design. Retrieved from http://www.td.org.
Azua, M. (2010). The social factor: Innovate, ignite, and win through mass collaboration and social networking. Upper Saddle River, NJ: IBM Press.
Bersin, J., Haims, J., Pelster , B., & Van der Vyver, B. (2014). Global human capital trends: Engaging the 21st century workforce. Retrieved from: http://dupress.com/articles/hc-trends-2014-corporate-learning-.
Bingham, T., & Conner, M. (2010). The new social learning. Alexandria, VA: ASTD Press.
Boileau, T. (2011). The effect of interactive technology on learning and performance in a social setting (Wayne State University Dissertations). Paper344. Retrieved from http://digitalcommons.wayne.edu/oa_dissertations/344.
Bonk, C. J., & Graham, C. R. (2006). The handbook of blended learning: Global perspectives. San Francisco, CA: John Wiley & Sons.
Brown, J. S., & Adler, B. (2008). Minds on fire: Open education, the long tail, and learning 2.0. Educause Review, 43(1), 16–32. Retrieved from http://net.educause.edu/ir/library/pdf/ERM0811.pdf.
Brown, J. S., Collins, A., & Duguid, P. (1989). Situated cognition and the culture of learning. Educational Researcher, 18(1), 32–42. Retrieved from http://www.jstor.org/stable/1176008.
Budin, H. (2005). Democratic education and self-publishing. In M. Crocco (Ed.), Social studies and the press: Keeping the beast at bay? Charlotte, NC: Information Age Publishing.
Campos, M. (2007). Ecology of meanings: A critical constructivist communication model. Communication Theory, 17, 386–410. https://doi.org/10.1111/j.1468-2885.2007.00304.x.
Castellano, S. (2015). Going social. In Talent development. Alexandria, VA: Wiley.
Chuang, J., & Ku, H. (2010). User attitudes and perceptions toward online social networking tools. In Society for Information Technology & Teacher Education International Conference (SITE) 2010. San Diego, CA.
Cross, J. (2007). Informal learning: Rediscovering the natural pathways that inspire innovation and performance. San Francisco, CA: Pfeiffer.
Dabbagh, N., & Reo, R. (2011). Back to the future: Tracing the roots and learning affordances of social software. The Internet and Higher Education, 15(1), 3–8. https://doi.org/10.1016/j.iheduc.
De Vries, P., & Lukosch, H. K. (2009). Mechanisms to support informal learning at the workplace. In The international conference on E-learning in the workplace 2009. New York, NY: ICELW.
Dunlap, J., & Lowenthal, P. (2009). Tweeting the night away: Using Twitter to enhance social presence. Journal of Information Systems Education, 20(2), 129–135. http://patricklowenthal.com/publications/Using_Twitter_to_Enhance_Social_Presence.pdf.
Dunlap, J. C., & Lowenthal, P. R. (2011). Learning, unlearning, and relearning: Using web 2.0 technologies to support the development of lifelong learning skills. In G. D. Magoulas (Ed.), E-infrastructures and technologies for lifelong learning: Next generation environments. Hershey, PA: IGI Global. https://doi.org/10.4018/978-1-61520-983-5.
Ebner, M., Lienhardt, C., Rohs, M., & Meyer, I. (2010). Microblogs in higher education – A chance to facilitate informal and process-oriented learning? Computers & Education, 55(1), 92–100. https://doi.org/10.1016/j.compedu.2009.12.006.
Estrada, L. (2012). A qualitative study on the obstacles preventing the successful implementation of Web 2.0 in corporate learning. ProQuest, UMI Dissertations Publishing
Genden, S. N. (2015). Worker use of social media for informal learning in a corporate environment (Wayne State University Dissertations). Paper 1130. Retrieved from http://digitalcommons.wayne.edu/oa_dissertations/1130.
Gram, T. (2012). Mapping informal and formal strategies to real work. Retrieved from http://performancexdesign.wordpress.com/2011/05/04/mapping-informal-and-formallearning-strategies-to-real-work/.
Grebow, D. (2014). The state of learning & development 2014: Coming of Age, Executive Summary. Brandon Hall Group. Retrieved from https://membership.brandonhall.com/posts/2248070-executive-summary-state-of-l-d-2014.
Hannafin, M., Land, S. M., & Sharma, P. (2011). The changing landscape and emerging perspectives on information technology research and theory. In G. J. Anglin (Ed.), Instructional technology: Past, present, and future. Santa Barbara, CA: ABC-CLIO LLC.
Hazari, S., North, A., & Moreland, D. (2009). Investigating pedagogical value of wiki technology. Journal of Information Systems Education, 20(2), 187–198. Retrieved from https://www.learntechlib.org/p/105680.
Isaacs, N., Kaminski, K., Aragon, A., & Anderson, S. K. (2014). Social networking: Boundaries and limitations part 2: Policy. In D. W. Surry & C. B. Hodges (Eds.), Tech Tends, 58(3), 10–15.
Januszewski, A., & Molenda, M. (2008). Educational technology, a definition with commentary. New York, NY: Routledge.
Johnson, D. (2015). Reimagining L&D capabilities to drive continuous learning. Retrieved from http://mkto.cisco.com/rs/cisco/images/Bersin-Continuous-Learnng-Cisco-Collaborative-Knowledge.pdf.
Jue, A. L., Marr, J. A., & Kassotakis, M. E. (2010). Social media at work, how networking tools propel organizational performance. San Francisco, CA: Jossey-Bass.
Kajewski, K., & Madsen, V. (2012). Demystifying 70:20:10. Retrieved from https://www.deakinco.com/media-centre/white-papers/demystifying-70-20-10. Melbourne Victoria: Deakin University.
Knowles, M., Houlton, E. F., & Swanson, R. A. (2005). The adult learner. San Diego, CA: Elsevier Inc.
Knowles, M., Houlton, E. F., & Swanson, R. A. (2011). The adult learner. Burlington, MA: Elsevier Inc.
Larson, M. B., & Lockee, B. B. (2009). Preparing instructional designers for different career environments: A case study. Educational Technology, Research and Development, 57(1), pp 1–24. https://doi.org/10.1007/s11423-006-9031-4.
Lee, H., & Bonk, C. (2010). Implementation, challenges, and future plans of social learning in the workplace. In J. Sanchez & K. Zhang (Eds.), Proceedings of world conference on ELearning in corporate, government, healthcare, and higher education 2010 (pp. 2581–2587). Chesapeake, VA: AACE.
Mallon, D. & Clarey, J. (2011). The next generation of e-Learning: A primer. Retrieved from http://www.Bersin.com.
Marsick, V. J., & Watkins, K. E. (1960). Informal and incidental learning in the workplace. New York, NY: Routledge.
Marsick, V. J., & Watkins, K. E. (2001). Informal and incidental learning. New Directions for Adult and Continuing Education, 89, 25–34.
McLeod, S. (2010). Zone of proximal development. Retrieved from http://www.simplypsychology.org/Zone-of-Proximal-Development.html.
Meister, J. C., & Willyerd, K. (2010). The 2020 workplace. New York, NY: HarperCollins Publishers.
O’Reilly, T. (2005). Web 2.0: Compact Definition? Retrieved from http://radar.oreilly.com/2005/10/web-20-compact-definition.html.
Richey, R., Klein, J., & Tracey, M. W. (2011). The instructional design knowledge base: Theory, research and practice. New York, NY: Routledge.
Schon, D. (1983). The reflective practitioner. New York: Basic Books.
Smith, P. L., & Ragan, T. J. (2005). Instructional design (3rd ed.). Hoboken, NJ: Wiley.
Tasir, Z., Al-Dheleai, Y.M.H., Harun, J., & Shukor, N.A. (2011). Students’ perception towards the use of social networking as an e-learning platform. In Proceedings of the 10th WSEAS international conference on education and educational technology (EDU’11),. Penang, Malaysia. Retrieved from http://www.wseas.us/e-library/conferences/2011/Penang/EDU/EDU-10.pdf
Taylor, M. (2014). The importance of social learning. Retrieved from: https://www.td.org/insights/the-importance-of-social-learning.
Tracey, M. W., Hutchinson, A., & Grzebyk, T. Q. (2014). Instructional designers as reflective practitioners: Developing professional identity through reflection. Education Technology Research and Development, 62, 315–334. https://doi.org/10.1007/s11423-014-9334-9.
Trivedi, D., & Kumar, L. (2014). Blended learning: The way ahead for an ‘always learning’ organization. Minneapolis, MN: eLearning Guild, Upside Learning.
Vygotsky, L. S. 1978. Mind in society. The development of higher psychological processes (Cole, M., John-Steiner, V., Scribner, S., & Souberman, E., Eds.; Cole, M. & Lopez-Morillas, M., Trans.). Cambridge, MA: Harvard University Press.
Williams, J., & Chinn, S. J. (2009). Using web 2.0 to support the active learning experience. Journal of Information Systems Education, 20(2), 165–174.
Wood, D., Bruner, J. S., & Ross, G. (1976). The role of tutoring in problem solving. The Journal of Child Psychology and Psychiatry, 17(2), 89–100. https://doi.org/10.1111/j.1469-7610.1976.tb00381.x. Great Britain: Pergamon Press. Retrieved from http://isites.harvard.edu/fs/docs/icb.topic862383.files/Wood1976.pdf.
Yusop, F. D., & Correia, A. P. (2012). The civic-minded instructional designers framework: An alternative approach to contemporary instructional designers’ education in higher education. British Journal of Educational Technology, 43(2), 180–190. Retrieved from http://onlinelibrary.wiley.com.proxy.lib.wayne.edu/doi/10.1111/j.1467-8535.2011.01185.x/abstract.
Zhao, D. & Rosson, M. B. (2009). How and why people twitter: The role that micro-blogging plays in informal communication at work. Proceedings of Group 09 Conference. Retrieved from http://portal.acm.org/citation.cfm?id=1531710. 4. Social media for learning anytime. https://doi.org/10.1145/1531674.1531710
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Section Editor information
Rights and permissions
Copyright information
© 2018 Springer Nature Switzerland AG
About this entry
Cite this entry
Genden, S.N. (2018). Informal Learning Through Social Media: Opportunities for Learning Professionals. In: Spector, M., Lockee, B., Childress, M. (eds) Learning, Design, and Technology. Springer, Cham. https://doi.org/10.1007/978-3-319-17727-4_71-1
Download citation
DOI: https://doi.org/10.1007/978-3-319-17727-4_71-1
Received:
Accepted:
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-17727-4
Online ISBN: 978-3-319-17727-4
eBook Packages: Springer Reference EducationReference Module Humanities and Social SciencesReference Module Education