Abstract
Regular evaluation of a behavioral health consultation service is an important part of making it successful. Proper program evaluation can help assess the extent to which clinicians are practicing with fidelity to the PCBH model, generate feedback about the service’s strengths and weaknesses, and aid in evaluation of the impact of quality improvement and other initiatives.
This chapter details the important components of a program evaluation, including productivity, model fidelity, patient and PCP satisfaction, and clinical effectiveness metrics. Also discussed are tools for measuring treatment response in adults and youths, screening strategies, and ideas for future research evaluating the PCBH model.
“Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted.”
Albert Einstein
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Chiles, J., Lambert, M., & Hatch, A. (1999). The impact of psychological interventions on medical cost offset: A meta-analytic review. Clinical Psychology: Science and Practice, 6, 204–220.
Gardner, W., Murphy, M., Childs, G., Kelleher, K., Pagano, M., et al. (1999). The PSC-17: A brief pediatric symptom checklist with psychosocial problem subscales. A report from PROS and ASPN. Ambulatory Child Health, 5, 225–236.
Hacker, K. A., Myagmarjav, E., Harris, V., Suglia, S. F., Weidner, D., & Link, D. (2006). Mental health screening in pediatric practice: Factors related to positive screens and the contribution of parental/personal concern. Pediatrics, 118(5), 1896–1906.
Institute for Healthcare Improvement. (2014). Third next available appointment: Improving primary care access. http://www.ihi.org/resources/Pages/Measures/ThirdNextAvailableAppointment.aspx. Accessed July 26, 2014.
Jonas, D. E., Garbutt, J. C., Amick, H. R., Brown, J. M., Brownley, K. A., Council, C. L., et al. (2012). Behavioral counseling after screening for alcohol misuse in primary care: A systematic review and meta-analysis for the U.S. Preventive Services Task Force. Annals of Internal Medicine, 157(9), 645–654.
Moriarty, D. G., Zack, M. M., & Kobau, R. (2003). The centers for disease control and prevention’s healthy days measures—Population tracking of perceived physical and mental health over time. Health Quality Life Outcomes. Published online, September 2, 2003. doi:10.1186/1477-7525-1-37.
Nelson, H. D., Bougatsos, C., & Blazina, I. (2012). Screening women for intimate partner violence: A systematic review to update the U.S. Preventive Services Task Force Recommendation. Annals of Internal Medicine, 156(11), 796–808.
O’Connor, E. A., Whitlock, E. P., Bell, T. L., & Gaynes, B. N. (2009). Screening for depression in adult patients in primary care settings: A systematic evidence review. Annals of Internal Medicine, 151, 793–803.
Parkerson, G. (1996). User’s guide for the Duke health profile (Duke). Manual available from author at Department of Community and Family Medicine, Box 3886, Duke University Medical Center, Durham, NC, 27710.
Ravens-Sieberer, U., & Bullinger, M. (1998). Assessing health-related quality of life in chronically ill children with the German KINDL: First psychometric and content analytical results. Quality of Life Research, 7, 399–407.
Williams, S. B., O’Connor, E. A., Eder, M., & Whitlock, E. P. (2009). Screening for child and adolescent depression in primary care settings: A systematic evidence review for the US Preventive Services Task Force. Pediatrics, 123, e716–e735.
Author information
Authors and Affiliations
Electronic Supplementary material
Web Links
Web Links
Web Link 1
www.healthmeasures.mc.duke.edu
Web Link 2
www.qualitymetric.com/WhatWeDo/SFHealthSurveys/SF12vHealthSurvey/tabid/186/Default.aspx
Web Link 3
www.massgeneral.org/psychiatry/services/psc/home.aspx
Web Link 4
www.kindl.org/english/information
Web Link 5
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Robinson, P.J., Reiter, J.T. (2016). PCBH Program Evaluation. In: Behavioral Consultation and Primary Care. Springer, Cham. https://doi.org/10.1007/978-3-319-13954-8_8
Download citation
DOI: https://doi.org/10.1007/978-3-319-13954-8_8
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-13953-1
Online ISBN: 978-3-319-13954-8
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)