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Abstract

The objective of this study is to elaborate on the role of DBM in marketing strategy, identifY data quality barriers, and to discuss ways of improving data quality. The paper is organized accordingly: (i) Marketing and DBM, (ii) Data Quality Issues, (iii) Data Quality Management, and (iv) Conclusions.

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Chopoorian, J.A., Khalil, O.E.M., Ahmed, M. (2015). Data Quality and Database Marketing. In: Ford, J., Honeycutt, Jr., E. (eds) Proceedings of the 1998 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-13084-2_58

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