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Should I Share or Should I Go?

A Study of Tacit Knowledge Sharing Behaviors in Extended Enterprises

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Advances in Information Systems, Artificial Intelligence and Knowledge Management (ICIKS 2023)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 486))

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Abstract

This paper proposes to study the management of tacit knowledge within extended enterprises and particularly multinational technology corporations, i.e., companies working on digital software and Internet-related services with a presence in more than one state. Indeed, due to the particular nature of tacit knowledge, human behaviors deployed to share it or on the contrary to retain it are of particular interest in that kind of organizations with not only an international cultural context, but also a highly digital environment.

We argue that tacit knowledge management within organizations can be improved if we better understand practices, habits, and behaviors when arises to employees the question of “Should I Share or Should I Go?”.

In this paper we present a study involving a sample of 88 participants who expressed their tacit knowledge behaviors as employees working in a multinational technology corporation. We identified trends on the importance of tacit knowledge as well as on the role of management and technology in sharing behaviors. Particularly, we observed that the presence of established procedures does not imply positive tacit knowledge sharing behaviors. We finally conclude by sketching future research directions on the observation of this phenomenon.

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Author information

Authors and Affiliations

  1. Université Paris-Dauphine, PSL, CNRS DRM, Paris, France

    Léontine Lando & Pierre-Emmanuel Arduin

Authors
  1. Léontine Lando
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  2. Pierre-Emmanuel Arduin
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Corresponding author

Correspondence to Pierre-Emmanuel Arduin .

Editor information

Editors and Affiliations

  1. ESC Amiens and University of Picardie Jules Verne, Amiens, France

    Inès Saad

  2. University of Paris Dauphine-PSL, Paris, France

    Camille Rosenthal-Sabroux

  3. University of Sfax, Sfax, Tunisia

    Faiez Gargouri

  4. University of Portsmouth, Portsmouth, UK

    Salem Chakhar

  5. University of Portsmouth, Portsmouth, UK

    Nigel Williams

  6. University of Portsmouth, Portsmouth, UK

    Ella Haig

Appendix

Appendix

Fig. 5.
figure 5

Repartition of response frequencies per question

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Lando, L., Arduin, PE. (2024). Should I Share or Should I Go?. In: Saad, I., Rosenthal-Sabroux, C., Gargouri, F., Chakhar, S., Williams, N., Haig, E. (eds) Advances in Information Systems, Artificial Intelligence and Knowledge Management. ICIKS 2023. Lecture Notes in Business Information Processing, vol 486. Springer, Cham. https://doi.org/10.1007/978-3-031-51664-1_13

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  • DOI: https://doi.org/10.1007/978-3-031-51664-1_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-51663-4

  • Online ISBN: 978-3-031-51664-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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