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Strategic Resilience and Sustainability of the Firm

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Servitization Strategy

Part of the book series: Palgrave Executive Essentials ((PEE))

Abstract

Summarising the arguments and results currently available, Chapter 6 takes the position of an industrial firm seeking to compete through services by reducing dependency on product-centric business models. Compelling evidence suggests servitization can help firms become more resilient to competition, navigate economic disruptions effectively, and contribute to sustainability by supporting resource efficiency, circular economy, and dematerialisation.

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Author information

Authors and Affiliations

  1. Aston Business School, Aston University, Birmingham, UK

    Tim Baines

  2. Aston Business School, Aston University, Birmingham, UK

    Ali Ziaee Bigdeli

  3. Advanced Services Group Ltd., Birmingham, UK

    Kawal Kapoor

Authors
  1. Tim Baines
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  2. Ali Ziaee Bigdeli
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  3. Kawal Kapoor
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Corresponding author

Correspondence to Tim Baines .

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© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG

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Baines, T., Ziaee Bigdeli, A., Kapoor, K. (2024). Strategic Resilience and Sustainability of the Firm. In: Servitization Strategy. Palgrave Executive Essentials. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-45426-4_6

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