Abstract
To increase mobile user engagement, current apps employ a variety of behavioral nudges, but these engagement techniques are applied in a one-size-fits-all approach. Yet the very same techniques may be perceived differently by different individuals. To test this, we developed HarrySpotter, a location-based AR app that embedded six engagement techniques. We deployed it in a 2-week study involving 29 users who also took the Big-Five personality test. Preferences for specific engagement techniques are not only descriptive but also predictive of personality traits. The Adj. \(R^2\) ranges from 0.16 for conscientious users (encouraged by competition) to 0.32 for neurotic users (self-centered and focused on their own achievements), and even up to 0.61 for extroverts (motivated by both exploration of objects and places). These findings suggest that these techniques need to be personalized in the future.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Althoff, T., White, R.W., Horvitz, E.: Influence of pokémon go on physical activity: study and implications. J. Med. Internet Res. 18(12), e315 (2016). https://doi.org/10.2196/jmir.6759
Amichai-Hamburger, Y., Vinitzky, G.: Social network use and personality. Comput. Hum. Behav. 26(6), 1289–1295 (2010). https://doi.org/10.1016/j.chb.2010.03.018
Bachrach, Y., Kosinski, M., Graepel, T., Kohli, P., Stillwell, D.: Personality and patterns of facebook usage. In: Proceedings of the ACM Web Science Conference, pp. 24–32 (2012). https://doi.org/10.1145/2380718.2380722
Bräuer, P., Mazarakis, A.: Badges or a leaderboard? How to gamify an augmented reality warehouse setting. In: GamiFIN, pp. 229–240 (2019). https://ceur-ws.org/Vol-2359/paper20.pdf
Butt, S., Phillips, J.G.: Personality and self reported mobile phone use. Comput. Hum. Behav. 24(2), 346–360 (2008). https://doi.org/10.1016/j.chb.2007.01.019
Cheng, B., et al.: Panoptic-deeplab. In: ICCV COCO + Mapillary Joint Recognition Challenge Workshop (2019)
Constantinides, M., Dowell, J.: User interface personalization in news apps. In: CEUR Workshop Proceedings, vol. 1618 (2016). https://ceur-ws.org/Vol-1618/INRA_paper2.pdf
Constantinides, M., Dowell, J.: A framework for interaction-driven user modeling of mobile news reading behaviour. In: Proceedings of the 26th Conference on User Modeling, Adaptation and Personalization, pp. 33–41 (2018). https://doi.org/10.1145/3209219.3209229
Constantinides, M., Dowell, J., Johnson, D., Malacria, S.: Exploring mobile news reading interactions for news app personalisation. In: Proceedings of the ACM International Conference on Human-Computer Interaction with Mobile Devices and Services, pp. 457–462 (2015). https://doi.org/10.1145/2785830.2785860
Deterding, S.: Gamification: designing for motivation. Interactions 19(4), 14–17 (2012). https://doi.org/10.1145/2212877.2212883
Gosling, S.D., Rentfrow, P.J., Swann, W.B., Jr.: A very brief measure of the big-five personality domains. J. Res. Personal. 37(6), 504–528 (2003). https://doi.org/10.1016/S0092-6566(03)00046-1
Hakulinen, L., Auvinen, T., Korhonen, A.: The effect of achievement badges on students’ behavior: an empirical study in a university-level computer science course. Int. J. Emerg. Technol. Learn. 10(1) (2015). https://doi.org/10.3991/ijet.v10i1.4221
Halko, S., Kientz, J.A.: Personality and persuasive technology: an exploratory study on health-promoting mobile applications. In: Ploug, T., Hasle, P., Oinas-Kukkonen, H. (eds.) Persuasive 2010. LNCS, vol. 6137, pp. 150–161. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-13226-1_16
Hamari, J., Koivisto, J., Sarsa, H.: Does gamification work?-a literature review of empirical studies on gamification. In: 2014 47th Hawaii International Conference on System Sciences, pp. 3025–3034. IEEE (2014). https://doi.org/10.1109/HICSS.2014.377
Jakob, L., Garcia-Garzon, E., Jarke, H., Dablander, F.: The science behind the magic? The relation of the harry potter "sorting hat quiz" to personality and human values. Collabra: Psychol. 5(1) (2019). https://doi.org/10.1525/collabra.240
Jameson, A.: Adaptive interfaces and agents. In: The Human-Computer Interaction Handbook, pp. 459–484. CRC Press (2007)
Johnson, J., Douze, M., Jégou, H.: Billion-scale similarity search with gpus. IEEE Trans. Big Data (2019). https://doi.org/10.1109/TBDATA.2019.2921572
Kim, S., Baek, T.H.: Examining the antecedents and consequences of mobile app engagement. Telemat. Informat. 35(1), 148–158 (2018). https://doi.org/10.1016/j.tele.2017.10.008
Kosinski, M., Bachrach, Y., Kohli, P., Stillwell, D., Graepel, T.: Manifestations of user personality in website choice and behaviour on online social networks. Mach. Learn. 95(3), 357–380 (2013). https://doi.org/10.1007/s10994-013-5415-y
Lalmas, M., O’Brien, H., Yom-Tov, E.: Measuring user engagement. Synth. Lect. Inf. Concept. Retriev. Serv. 6(4), 1–132 (2014). https://doi.org/10.2200/S00605ED1V01Y201410ICR038
Lane, W.: The influence of personality traits on mobile phone application preferences. J. Econ. Behav. Stud. 4(5), 252–260 (2012). https://doi.org/10.22610/jebs.v4i5.325
Leiras, M.: Mobile User Engagement: New Apps versus Mainstream Apps. Ph.D. thesis, Universidade do Porto (Portugal) (2017)
Levitas, D.: There is no one-size-fits-all approach to mobile apps (2017). https://www.adexchanger.com/data-driven-thinking/no-one-size-fits-approach-mobile-apps/. Accessed June 2023
Lindqvist, J., Cranshaw, J., Wiese, J., Hong, J., Zimmerman, J.: I’m the mayor of my house: examining why people use foursquare-a social-driven location sharing application. In: Proceedings of the ACM CHI Conference on Human Factors in Computing Systems, pp. 2409–2418 (2011). https://doi.org/10.1145/1978942.1979295
Miller, G.A.: WordNet: An Electronic Lexical Database. MIT Press (1998)
Niantic: PokemonGo (2016). https://pokemongolive.com. Accessed April 2023
Nicholson, S.: A RECIPE for meaningful gamification. In: Reiners, T., Wood, L.C. (eds.) Gamification in Education and Business, pp. 1–20. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-10208-5_1
O’Brien, H.L., Toms, E.G.: What is user engagement? A conceptual framework for defining user engagement with technology. J. Am. Soc. Inf. Sci. Technol. 59(6), 938–955 (2008). https://doi.org/10.1002/asi.20801
Phillips, J.G., Butt, S., Blaszczynski, A.: Personality and self-reported use of mobile phones for games. CyberPsychol. Behav. 9(6), 753–758 (2006). https://doi.org/10.1089/cpb.2006.9.753
Quercia, D., Kosinski, M., Stillwell, D., Crowcroft, J.: Our twitter profiles, our selves: predicting personality with twitter. In: Proccedings of the 2011 IEEE Third International Conference on Privacy, Security, Risk and Trust and 2011 IEEE Third International Conference on Social Computing, pp. 180–185. IEEE (2011). https://doi.org/10.1109/PASSAT/SocialCom.2011.26
Ross, C., Orr, E.S., Sisic, M., Arseneault, J.M., Simmering, M.G., Orr, R.R.: Personality and motivations associated with Facebook use. Comput. Hum. Behav. 25(2), 578–586 (2009). https://doi.org/10.1016/j.chb.2008.12.024
van Roy, R., Deterding, S., Zaman, B.: Collecting pokémon or receiving rewards? how people functionalise badges in gamified online learning environments in the wild. Int. J. Hum. Comput. Stud. 127, 62–80 (2019). https://doi.org/10.1016/j.ijhcs.2018.09.003
Rula, J.P., Navda, V., Bustamante, F.E., Bhagwan, R., Guha, S.: No “one-size fits all” towards a principled approach for incentives in mobile crowdsourcing. In: Proceedings of the Workshop on Mobile Computing Systems and Applications, pp. 1–5 (2014). https://doi.org/10.1145/2565585.2565603
Soto, C.J., John, O.P., Gosling, S.D., Potter, J.: Age differences in personality traits from 10 to 65: big five domains and facets in a large cross-sectional sample. J. Personal. Soc. Psychol. 100(2), 330 (2011). https://doi.org/10.1037/a0021717
Stachl, C., et al.: Predicting personality from patterns of behavior collected with smartphones. Proc. Natl. Acad. Sci. 117(30), 17680–17687 (2020). https://doi.org/10.1073/pnas.1920484117
Sutcliffe, A.: Designing for user experience and engagement. In: Why Engagement Matters: Cross-Disciplinary Perspectives of User Engagement in Digital Media, pp. 105–126 (2016). https://doi.org/10.1007/978-3-319-27446-1_5
Zhang, Z.: Variable selection with stepwise and best subset approaches. Ann. Transl. Med. 4(7) (2016). https://doi.org/10.21037/atm.2016.03.35
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Jamalian, N., Constantinides, M., Joglekar, S., Pan, X., Quercia, D. (2023). Our Nudges, Our Selves: Tailoring Mobile User Engagement Using Personality. In: Abdelnour Nocera, J., Kristín Lárusdóttir, M., Petrie, H., Piccinno, A., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2023. INTERACT 2023. Lecture Notes in Computer Science, vol 14145. Springer, Cham. https://doi.org/10.1007/978-3-031-42293-5_3
Download citation
DOI: https://doi.org/10.1007/978-3-031-42293-5_3
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-42292-8
Online ISBN: 978-3-031-42293-5
eBook Packages: Computer ScienceComputer Science (R0)