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A Conversational Agent for Smart Schooling A Case Study on K-12 Dropout Risk Assessment

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Trends in Sustainable Smart Cities and Territories (SSCT 2023)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 732))

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Abstract

The goal of smart education is to utilize advanced technology in order to improve the teaching experience by establishing a stimulating and interactive atmosphere for learning. Conversational agents emerge as an aid for a smarter education. One of the possibilities to be explored is the building of tools that help predict and prevent student failure or dropout. This case study presents a research project that consists on the creation of a school platform for student interaction, in which a conversational agent, developed using Rasa, communicates with both the students and the class director and is able to assign a risk of academic failure, based on their answers to questionnaires scripted by a team of psychologists. XGBoost outperfomed AdaBoost, Decision Tree and Random Forest algorithms with an accuracy of 97%.

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Acknowledgements

This work is supported by: FCT—Fundação para a Ciência e Tecnologia within the RD Units Project Scope: UIDB/00319/2020 and the Northern Regional Operational Programme (NORTE 2020), under Portugal 2020 within the scope of the project “Hello: Plataforma inteligente para o combate ao insucesso escolar”, Ref. NORTE-01-0247-FEDER-047004.

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Authors and Affiliations

  1. ALGORITMI Centre/LASI, University of Minho, Braga, Portugal

    Renata Magalhães, Bruno Veloso, Francisco S. Marcondes, Dalila Durães & Paulo Novais

  2. Codevision, S.A., Braga, Portugal

    Henrique Lima

Authors
  1. Renata Magalhães
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  2. Bruno Veloso
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  3. Francisco S. Marcondes
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  4. Henrique Lima
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  5. Dalila Durães
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  6. Paulo Novais
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Corresponding author

Correspondence to Dalila Durães .

Editor information

Editors and Affiliations

  1. Department of Systems and Information Technology, Universidad de Caldas, Manizales, Colombia

    Luis Fernando Castillo Ossa

  2. Department of Systems and Information Technology, Universidad de Caldas, Manizales, Colombia

    Gustavo Isaza

  3. Department of Electronics and Industrial Automation, Universidad Autónoma de Manizales, Manizales, Colombia

    Óscar Cardona

  4. Department of Industrial Engineering, Universidad Nacional de Colombia Sede Manizales, Manizales, Colombia

    Omar Danilo Castrillón

  5. BISITE Research Group, Edificio Multiusos I+D+i, Universidad de Salamanca, Salamanca, Spain

    Juan Manuel Corchado Rodriguez

  6. BISITE Research Group, Edificio Multiusos I+D+i, Universidad de Salamanca, Salamanca, Spain

    Fernando De la Prieta Pintado

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Magalhães, R., Veloso, B., Marcondes, F.S., Lima, H., Durães, D., Novais, P. (2023). A Conversational Agent for Smart Schooling A Case Study on K-12 Dropout Risk Assessment. In: Castillo Ossa, L.F., Isaza, G., Cardona, Ó., Castrillón, O.D., Corchado Rodriguez, J.M., De la Prieta Pintado, F. (eds) Trends in Sustainable Smart Cities and Territories . SSCT 2023. Lecture Notes in Networks and Systems, vol 732. Springer, Cham. https://doi.org/10.1007/978-3-031-36957-5_11

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