Skip to main content
SpringerLink
Log in

Examining the Relationship Between Transactional Leadership Style and Leader’s Emotional Intelligence Within the Palestinian ICT Sector

  • Chapter
  • First Online:
Intelligent Systems, Business, and Innovation Research

Part of the book series: Studies in Systems, Decision and Control ((SSDC,volume 489))

Abstract

Organizations today face many challenges and obstacles, as a result of the accelerating technological and knowledge progress. These organizations have been forced to enhance employees at the workplace. Hence, they need a leadership capable of facing those challenges. Leaders with greater emotional intelligence foster better work environments and have higher employee commitment. The purpose of this study was to understand the relationships between transactional leadership and emotional intelligence. Specifically, this study aims to find the causal effect of transactional leadership and emotional intelligence within the Information and Communication Technology (ICT) industry. Data were collected using the questionnaire. Survey data from 384 employees in the Palestinian ICT industry were used to empirically evaluate the proposed research model. The data were analyzed using Exploratory Factor Analysis (EFA) and Structural Equation Modeling (SEM) with IBM SPSS AMOS. The results showed that there is a significant relationship between transactional leadership style and a leader’s emotional intelligence. Thus, managers who exhibited a transactional leadership style displayed higher levels of emotional intelligence than those who did not. The findings suggest that the transactional leadership style can be beneficial for leaders in terms of increasing their emotional intelligence.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 219.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 279.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Aftab, L.: The relation of leadership style and emotional intelligence and job satisfaction of lifeguard staff of the country. Int. J. Eng. Appl. Sci. 2(10), 257807 (2015)

    Google Scholar 

  2. Alrowwad, A., Abualoush, S.H., Masa’deh, R.: Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. J. Manage. Dev. 39(2), 196–222 (2020)

    Article  Google Scholar 

  3. AlZgool, M.R.H., Ahmed, U., Pahi, M.H., Ammar, A.: COVID-19 and work engagement: understanding the nexus of leaders emotional intelligence, self-efficacy and resilience in the banking sector of bahrain. Revista Argentina de Clínica Psicológica 29(3), 568 (2020)

    Google Scholar 

  4. Avery, G.C.: Understanding leadership. Paradigms and cases. Sage (2004)

    Google Scholar 

  5. Avolio, B.J., Bass, B.M., Jung, D.I.: Re-examining the components of transformational and transactional leadership using the multifactor leadership. J. Occup. Organ. Psychol. 72(4), 441–462 (1999)

    Article  Google Scholar 

  6. Awang, Z.H.: Research methodology for business & social science. Pusat Penerbitan Universiti, Universiti Teknologi MARA (2010)

    Google Scholar 

  7. Biggs, A., Brough, P., Barbour, J.P.: Relationships of individual and organizational support with engagement: Examining various types of causality in a three-wave study. Work Stress. 28(3), 236–254 (2014)

    Article  Google Scholar 

  8. Breevaart, K., Bakker, A., Hetland, J., Demerouti, E., Olsen, O.K., Espevik, R.: Daily transactional and transformational leadership and daily employee engagement. J. Occup. Organ. Psychol. 87(1), 138–157 (2014)

    Article  Google Scholar 

  9. Crowley, M.C.: Lead from the heart: Transformational leadership for the 21st century. Hay House, Inc (2022)

    Google Scholar 

  10. Drath, W.H., McCauley, C.D., Palus, C.J., Van Velsor, E., O’Connor, P.M.G., McGuire, J.B.: Direction, alignment, commitment: Toward a more integrative ontology of leadership. Leadersh. Q. 19(6), 635–653 (2008)

    Article  Google Scholar 

  11. Esfahani, N., Soflu, H.G.: Relationship between emotional intelligence and transformational leadership in physical education managers. Procedia Soc. Behav. Sci. 30, 2384–2393 (2011)

    Article  Google Scholar 

  12. Freedman, J.: The Amadori case: Supplying McDonalds–Organizational engagement, emotional intelligence and performance. EQ Business, Six Second (2013)

    Google Scholar 

  13. George, J.M.: Emotions and leadership: The role of emotional intelligence. Human Relations 53(8), 1027–1055 (2000)

    Article  Google Scholar 

  14. Griffith, J., Connelly, S., Thiel, C., Johnson, G.: How outstanding leaders lead with affect: An examination of charismatic, ideological, and pragmatic leaders. Leadersh. Q. 26(4), 502–517 (2015)

    Article  Google Scholar 

  15. Hussein, B., Ibrahim, M.S., Ismael, F.: The influence of perceived leadership Styles on employee commitment: The mediating role of conflict management. Int. J. Human. Educ. Dev. (IJHED) 4(1), 43–60 (2022)

    Google Scholar 

  16. Irshad, R., Hashmi, M.S.: How transformational leadership is related to organizational citizenship behavior? The mediating role of emotional intelligence. Pak. J. Commer. Soc. Sci. (PJCSS) 8(2), 413–425 (2014)

    Google Scholar 

  17. Jim, M.: Leadership style, organizational performance, and change through the lens of emotional intelligence. Found. Manage. 10(1), 237–250 (2018)

    Article  Google Scholar 

  18. Lan, J., Wong, C.-S., Jiang, C., Mao, Y.: The effect of leadership on work-related flow: a moderated mediation model. Leadersh. Org. Dev. J. 38(2), 210–228 (2017)

    Article  Google Scholar 

  19. Li, Z., Gupta, B., Loon, M., Casimir, G.: Combinative aspects of leadership style and emotional intelligence. Leadersh. Organ. Dev. J (2016).

    Google Scholar 

  20. Milhem, M., Muda, H., Ahmed, K.: The effect of perceived transformational leadership style on employee engagement: The mediating effect of leader’s emotional intelligence. Found. Manage 11(1), 33–42 (2019)

    Article  Google Scholar 

  21. Prati, L.M., Karriker, J.H.: Acting and performing: Influences of manager emotional intelligence. J. Manage. Dev. 37(1), 101–110 (2018)

    Article  Google Scholar 

  22. Tims, M., Bakker, A.B., Xanthopoulou, D.: Do transformational leaders enhance their followers’ daily work engagement? Leadersh. Q. 22(1), 121–131 (2011)

    Article  Google Scholar 

  23. Villanueva, J.J., Sánchez, J.C.: Trait emotional intelligence and leadership self- efficacy: Their relationship with collective efficacy. Span. J. Psychol. 10(2), 349–357 (2007)

    Article  Google Scholar 

  24. Wang, Q., Lee, K.C.S., & Hoque, K.E.: The mediating role of classroom climate and student self-efficacy in the relationship between teacher leadership style and student academic motivation: evidence from China. Asia-Pac. Edu. Res. 1–11 (2022)

    Google Scholar 

  25. Wellins, R., Concelman, J.: Creating a culture for engagement. Workforce Perform. Solutions 4(1), 1–4 (2005)

    Google Scholar 

  26. Wilson, E. J. (2015). Empathy is still lacking in the leaders who need it most. Harvard BusRev. 21 (2015)

    Google Scholar 

Download references

Acknowledgements

We appreciate the funding and support provided by Gulf University-Bahrain and Palestine Technical University-Kadoorie for the publication of this research.

Author information

Authors and Affiliations

  1. Faculty of Administrative and Financial Sciences, Gulf University (GU), Sanad, Bahrain

    Marwan Milhem, Ali Ahmed Ateeq & Mohammed Alzoraiki

  2. Department of Marketing and E-commerce, Palestine Technical University-Kadoorie, Tulkarm, Palestine

    Mohannad Moufeed Ayyash

Authors
  1. Marwan Milhem
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Mohannad Moufeed Ayyash
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Ali Ahmed Ateeq
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Mohammed Alzoraiki
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Mohannad Moufeed Ayyash .

Editor information

Editors and Affiliations

  1. Adnan Kassar School of Business, Lebanese American University, Byblos, Lebanon

    Rim El Khoury

  2. LaRGE Research Center, EM Strasbourg Business School, Strasbourg, France

    Nohade Nasrallah

Rights and permissions

Reprints and permissions

Copyright information

© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Milhem, M., Ayyash, M.M., Ateeq, A.A., Alzoraiki, M. (2024). Examining the Relationship Between Transactional Leadership Style and Leader’s Emotional Intelligence Within the Palestinian ICT Sector. In: Khoury, R.E., Nasrallah, N. (eds) Intelligent Systems, Business, and Innovation Research. Studies in Systems, Decision and Control, vol 489. Springer, Cham. https://doi.org/10.1007/978-3-031-36895-0_63

Download citation

Publish with us

Policies and ethics

Search

Navigation