Mapping of Sustainability Impacts in the Performance Assessment of Distributed Teams Software Development

Abstract

The combination of technological advances with the evolution of sustainable development has enabled software companies to take advantage of the work model of distributed teams. This model provides competitive advantages to organizations, allowing them to hire people worldwide, eliminating physical availability in the office and also optimizing working time. Based on this scenario, it is possible to identify that the sustainability aspects are aligned with the performance of the distributed teams. Thus, the aim of this study is to map out what are the sustainable factors that impact or interfere in the performance of distributed software development teams. To this end, the filtering and analysis of a Bibliographic Portfolio related to the theme was carried out, using as a research instrument the Proknow-C (Knowledge Development Process - Constructivist) methodology, which deals with the systematization of the process of search and selection of articles. After obtaining the portfolio, the bibliometric analysis of the articles and their references was used. In this process, the sustainable aspects were mapping, categorizing them into environmental, social and economic factors related to the perspectives of the distributed teams. This research focuses on the vision of environmental aspects, directing at points related to the environment and resources made available by it; social centralized in human needs, such as quality of life; economics related to the performance of operations, such as resource productivity, efficiency, cost, quality, time and others. Scientific contributions expand in demonstrating how much sustainable development demands integrated actions with a positive future vision in relation to the performance assessment of distributed teams in the scope of software development.

Appendix

APPENDIX A: Mapping of Sustainable Impacts in the Bibliographic Portfolio of Research.

Impacts	Reference
Knowledge sharing, culture, motivation, conflict, information and communication technologies (ICT), trust, leadership, social challenges, psychological factors, diversity, collaboration, time and space, organizational boundaries, reciprocal relationship, pleasure and personal motivation, communication, technology	[10]
Career development, well-being, belonging in virtual environments, physical space, social learning, emotional support, interpersonal skills and collaboration, work-life balance	[16]
Tension in remote work, stress, work balance, physical and psychological limits, affective well-being, isolation, behavioral effects, level of autonomy, personality, proactivity, emotional stability, job satisfaction, motivation, quality of work, social connections, exhaustion, disengagement, dissatisfaction, resources	[17]
Social interaction, communications, collaboration, management, operational efficiency, working relationships, tensions, continuous cooperation, ability, observation at the pace of each individual, trust, commitment	[18]
Social capital (cognitive, structural, relational) trust, created value, processes, different dimensions of dispersion (spatial, temporal, cultural, organizational), trust, shared values and cultures	[2]
Innovation, work systems, coordination, generation and sharing of knowledge, time, space, environments, interactions, effectiveness, technological tools, cognitive structures of reference barriers, knowledge retention and procedural barriers	[19]
Environmental controls, information and communication technology, production, knowledge exchange, social comfort, satisfaction, productivity, engagement, support resources, energy	[20]
Interdisciplinary collaboration, coordination, sustainability, ethics, constructive distributed collaboration of work, team in construction, maintenance of infrastructure, collaborate crossing time and space	[13]
Team performance, communication technologies, conflict, cooperation, emotional authenticity, behavior, honest communications, physical and psychological ambiguity, social exchange, knowledge, skills, motivation, effort	[21]
Online collaboration, virtual environment, members differ in national, cultural, linguistic attributes, social distance, affective terms, normative connectivity, communication flows, creative collaboration, trust, performance	[22]
Knowledge sharing, mutual trust, collaborative technology, time zone, language, collaboration, understanding, environmental collaborative project, identity, group cohesion, socio-emotional processes, effectiveness, potential, functional diversity	[23]
Quality and quantity in knowledge sharing, subgroup identity, multicultural, individuals’ ability, multiple identities, cultural norms, local context, social identity	[24]
Digitalization, leadership, resources, stress, engagement, work environment, ICT, organization and management and work culture, well-being, health, group cohesion, communication, virtual media, constant availability, adaptation to digital tools, social resources	[25]
Society living with dementia, potential interest, non-profit organizations, political, decision makers, ICT, processing speed, social innovation	[26]
Holistic well-being, balanced value networks, organizational conditions, quality of professional life, physical, emotional and social well-being, synergistic combination of humans, environments, machines, globalization, digitization, changing values, tensions, incidents, psychological	[27]
Digital technology, flexibility, global value chains, work process, human working relationships, engaged individuals, greater flexibility, mobility, digital spaces	[6]
Social interaction, participation, contribution, language, culture, localization, structure training, energy enhancer, effectiveness, learning	[11]
Demographic diversity, cultural diversity, gender diversity, innovation team, creativity, social identity, productivity, stability, cognition, values, attitudes, beliefs	[28]
Ergonomics, sustainable development, human factors, tele health, social scope, restrictions of distancing, well-being, work system, integration of environments, physical subsystems, organizational, social, performance, health, safety, technology, globalization, occupational health, career, stress, virtual technical socio systems, workforce, relationship between people and technology, economic growth	[29]
Practices, self-efficacy, climate, social cognitive, stress, satisfaction, productivity, conflict, economy, behaviors, communication, work environment, climate, motivation	[30]
Behavior management, psychological, virtual, emotional incivility, social distancing, convenience, autonomy, reduced travel time, reduction of distractions, effective communication, adaptation, culture, behavior	[31]
Business solutions, flexible work, technology, time-time, work practices, virtualization, ICT, open offices, virtual and paperless, behavior, culture, efficiency, innovation, domain, interaction, focus, internationalization	[32]
Interactions, cooperativism, technology, personal communication, cultures, limitations of disponibilidade, intellectual collaborations, social interactions, quality, job opportunity, feedback, tensions	[33]
Effectiveness, conflict, coordination, trust, team creativity, social influences, collaborative team climate, reduction of equivocity, personality, interest of the individual, performance, motivation, influence, social pressure	[34]
Social comparations, virtual environments, affective behavior in the work environment, stress, leadership, distributive justice, performance evaluation, rejection, limitations at work, stress, identification role, leadership	[35]
Different cultures, performance, quality in communication, adaptation, trust among team members, conflict management, fixed asset cost reduction, flexibility, iterations, cultural adaptation in trust	[36]

APPENDIX B: Mapping of Sustainable Impacts in the Distributed Software Development Teams Scenario.