Abstract
Digitalization of higher education is amongst the most important and most researched areas in recent years. The COVID19 pandemic ensured rapid movement into less known environments of the digitization process, online environments and synchronous teaching, otherwise known as Video Conferencing (VC). New areas of interest concerning hardware, software, pedagogical approaches, support services and regulations and rules emerged. In this paper, we present results of a study aiming at investigating how VC is being implemented and used in a Norwegian context. The study aims at identifying the challenges experienced when using online conferencing systems and specify best practices from different contexts to be used for later ideation and models for developing a new system for VC. These aims are being achieved in the study through focus group collaborative work considering different problems occurring when doing VC, and through seven in-depth interviews with different personnel employed at the Norwegian University of Science and Technology. The data collected are analyzed using content analysis and used to design a best practice according to the PACT framework. The results show that even if the resources are available, we still have a way to go working with the culture of being digital and providing good VC experiences for lecturers and students. We also derived best case scenarios for using the inherent advantages found in technology. This in turn can provide better academic learning outcomes from VC if used in a proper way.
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09 July 2023
A correction has been published.
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Acknowledgement
Parts of the research presented in this paper has been supported by the Portable Video Conferencing Toolkits and Online Applications for Engaging Learning Experience Design in Higher Education Classroom project (EdViCon https://edvicon.compute.dtu.dk/). The project was funded by the European Union’s Erasmus Plus program, grant agreement 2021-1-DK01-KA220-HED-000023313. This publication reflects the authors’ views only, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
The methodology applied in this paper has been designed in collaboration with other partners in the EdViCon project.
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Talmo, T., Fominykh, M. (2023). Discovering Best Practices for Educational Video Conferencing Systems. In: Zaphiris, P., Ioannou, A. (eds) Learning and Collaboration Technologies. HCII 2023. Lecture Notes in Computer Science, vol 14040. Springer, Cham. https://doi.org/10.1007/978-3-031-34411-4_14
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