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Electronic HR Practices as a Critical Factor of Employee Satisfaction in Private Hospitals in Jordan

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1056))

Abstract

The aim of the study was to examine the impact of e-human resource management on employee satisfaction. Therefore, it focused on the private hospitals in Jordan. Data were primarily gathered through self-reported questionnaires creating by Google Forms which were distributed to a purposive sample of (320) physicians. In total, (285) responses were received including (11) invalid to statistical analysis due to uncompleted or inaccurate. Hence, the final sample contained (274) responses. Structural equation modeling (SEM) was conducted to test hypotheses. The results showed that E-human resource practices had a positive impact on employee satisfaction except e-compensation. They also indicated that the highest impact was for e-development. According to the study's findings, managers and decision-makers should follow the contract's implementation of all employee rights, as well as the employee's commitment to carry out all of the duties entrusted to him, ensure the employee's job stability, and work to ensure that an organization offers advanced technologies based on employee performance evaluation.

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Authors and Affiliations

  1. Health Management and Policy Department, Faculty of Medicine, Jordan University of Science and Technology, Ar-Ramtha, Jordan

    Main Naser Alolayyan

  2. Business Administration, Amman, Jordan

    Reham Zuhier Qasim Almomani

  3. Department of Business Administration, School of Business, Al Al-Bayt University, P.O.BOX 130040, Mafraq, 25113, Jordan

    Shoroq Haidar Al-Qudah & Sulieman Ibraheem Shelash Al-Hawary

  4. Marketing Department, Faculty of Administrative and Financial Sciences, Petra University, P.O.Box: 961343, Amman, 11196, Jordan

    Anber Abraheem Shlash Mohammad

  5. Business Faculty, Mu’tah University, Karak, Jordan

    Kamel Mohammad Al-hawajreh

  6. Policy, Planning, and Development Program, Department of International Affairs, College of Arts and Sciences, Qatar University, 2713, Doha, Qatar

    Raed Ismael Ababneh

  7. Department of Management, College of Business, University of Sharjah, 27272, Sharjah, United Arab Emirates

    Muhammad Turki Alshurideh

  8. Department of Marketing, School of Business, The University of Jordan, Amman, 11942, Jordan

    Muhammad Turki Alshurideh

  9. Department of Basic Scientific Sciences, Al-Huson University College, Al-Balqa Applied University, Irbid, Jordan

    Abdullah Ibrahim Mohammad

Authors
  1. Main Naser Alolayyan
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  2. Reham Zuhier Qasim Almomani
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  3. Shoroq Haidar Al-Qudah
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  4. Sulieman Ibraheem Shelash Al-Hawary
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  5. Anber Abraheem Shlash Mohammad
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  6. Kamel Mohammad Al-hawajreh
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  7. Raed Ismael Ababneh
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  8. Muhammad Turki Alshurideh
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  9. Abdullah Ibrahim Mohammad
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Correspondence to Sulieman Ibraheem Shelash Al-Hawary .

Editor information

Editors and Affiliations

  1. Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates

    Muhammad Alshurideh

  2. Department of Business Administration, Faculty of Economics and Administrative Sciences, Hashemite University, Zarqa, Jordan

    Barween Hikmat Al Kurdi

  3. Management Information Systems Department, School of Business, University of Jordan, Aqaba, Jordan

    Ra’ed Masa’deh

  4. Skyline University College, Sharjah, United Arab Emirates

    Haitham M. Alzoubi

  5. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, United Arab Emirates

    Said Salloum

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Alolayyan, M.N. et al. (2023). Electronic HR Practices as a Critical Factor of Employee Satisfaction in Private Hospitals in Jordan. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_54

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