Abstract
Healthcare settings can pose particular challenges when conducting research on adoption and adaptation to new technologies, especially when medical errors are a subject of the research, or the research necessitates capturing user behaviours and interactions. This chapter describes a multi-site evaluation of an Electronic Remote Blood Issue system, conducted in the operating suites and blood banks of three urban hospitals. Particular issues that the chapter explores include:
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Capturing data related to events that happen infrequently;
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Getting ethical approval for video capture and the practical issues in setting that up; and
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Managing research participants’ acts of resistance.
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© 2014 Springer Nature Switzerland AG
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Sellen, K., Chignell, M., Callum, J., Pendergrast, J., Halliday, A. (2014). Confessions from the Operating Suite: Negotiating Capture, Resistance, Errors, and Identity. In: Fieldwork for Healthcare. Synthesis Lectures on Assistive, Rehabilitative, and Health-Preserving Technologies. Springer, Cham. https://doi.org/10.1007/978-3-031-01596-0_1
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DOI: https://doi.org/10.1007/978-3-031-01596-0_1
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-00468-1
Online ISBN: 978-3-031-01596-0
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